Sony Ericsson / Sony : General : Hissing problem: fault is down to five components
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This may help T610 owners
http://www.whatmobile.net/forum/topic.asp?TOPIC_ID=11786&whichpage=22&ARCHIVE=
David
Administrator
United Kingdom
780 Posts
Just got off the phone from the Head of marketing at Sony Ericsson UK. He tells me that early production units (branded T-Mobile and Vodafone kit) were affected by a hardware problem that wasn't picked up by the network operators during conformance testing. The fault is down to five components, but the hissing varys from one phone to another. So some are worse than others. Sony Ericsson is working with the retailers to provide options for either a replacement handset or a repair of your existing phone with a maximum 5-day turn around. Handsets in warehouses are being reworked to eliminate the hissing problem before they go on sale. New supplies of hiss-free phones are arriving this week to replenish stocks of older products that maybe affected.
Hope this puts people's minds at rest that a fix is available for affected handsets and that it has been eliminated for current production phones. As for your future portfolio questions I didn't ask because he probably wouldn't have told me anyway!
David Chow
Associate Editor
What Mobile magazine
[ This Message was edited by: goldorak on 2003-06-10 19:34 ]
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Posted: 2003-06-10 20:34:12
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nice piece of info dude!
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Posted: 2003-06-10 22:19:10
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actually, it is FOUR components that need replacement. All of them are resistors. cheers
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Posted: 2003-06-10 22:54:21
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the fifth part is a shielding can that has to be removed in order to replace the four resistors and the shielding can can't be reused...
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Posted: 2003-06-10 22:57:39
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thats it put him in his place!
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Posted: 2003-06-11 02:28:41
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Spoke to T-mobile yesterday and they said they'lll be getting in the new stock next Tuesday, it's being tested as we speak.
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Posted: 2003-06-11 11:56:41
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"He tells me that early production units (branded T-Mobile and Vodafone kit) were affected by a hardware problem that wasn't picked up by the network operators during conformance testing."
This sounds like their saying its the operators fault for not noticing it and that SE dont actually test their phones!
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Posted: 2003-06-11 13:10:04
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