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Was: I need help with this one.

I'm in a bit of a dilemma here. I have had my t68i for about 11 months now from "The Link", I also insured it with the Links insurance (mastercare). The phone started developing faults after I had had it about 6 months and so I sent it away for repair. I was told the usual "it should take 10 working days" but infact it took 5 weeks! Anyway, got the phone back, started making calls etc and the same problems arised. So two weeks later I took it back for repair and got the usual "it should take 10 working days", however, this time they were much more efficient, only took them 4 weeks! When I got the phone back the link sales assistant told me that she didn't know how it had been repaired etc, however, on close inspection I thought that it was a new phone, this was backed up when checking the IMEI number which was different. Surprise surprise the same problems, and some different ones have started again. I was sure that when I got the phone back after the second "repair" the sales assistant told me that if it were to go wrong again then they would replace it with a different model of similar value. So I thought not to worry, I’ll just swap it for a different model of phone. But of course, that is not the case and when ringing the link up I was told that they would have to send the phone back to mastercare who would then send me out a new t68i within 10 working days, I laughed at that and put the phone down. After ringing up mastercare they say exactly what "The link" were saying, that is that they would swap it for an identical model, but this would be done via celestcare (sounded like that)who dealed with faulty handsets for SE.
My idea was to end my contract with t-mobile after 12 months and get some of my insurance back "pro-rata" and then sell the t68i, however, it was brought to my attention that the T100 accepts 3 sims, I thought that this would be the best idea as then I could leave my e606 at home and just take my P800 and T100 with me, this is seeming less and less likely to happen. Has anyone any ideas what I can do? Ideally I would like to get a T100 out of all this. I'm at a loss with this one!

Thanks in advance, Olly


[ This Message was edited by: laffen on 2003-07-03 15:29 ]
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Posted: 2003-07-03 14:50:19
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As this is a P800 forum I would advise you to buy a P800!!!!

Don't bother with anything else.... though I admit I am rather biase!
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Posted: 2003-07-03 15:03:51
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u mean the samsung thingy t100? strange thread to have on here!
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Posted: 2003-07-03 15:07:13
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Yeah I know, but I do have a P800, just wondered if anyone had had any experience with this problem
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Posted: 2003-07-03 15:13:08
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why t100?i had one for about 2 months, beautiful solid phone with terrific screen. awful awful phone though
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Posted: 2003-07-03 15:23:02
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yeah it is an awful phone (had one for about 12 days before I got my t68i), but as stated above, the t100 accepts 3 sims (three g etc), which means i could use the t100 rarther than my NEC e606, because carrying around my t68i, P800 and NEC e606 gets a bit much sometimes lol
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Posted: 2003-07-03 15:26:50
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it accepts THREE sims, i get u now. i wont ask why u need all those phones!! so u cant use THREE sims in any unlocked phone then, obviously u cant get the 3g features? the tarrifs are amazing, the phones are terrible!!!
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Posted: 2003-07-03 15:29:51
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not even I know why I need so many phones! Unfortuantly you cant use 2 sims in any unlocked phones, just a few (usually old ones like Nokias 3310 ect), there is a website with a list of mobiles that apparently work with 3 sims, if you are interested the link is http://www.geocities.com/drtamseel/2ph3sim.html

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Posted: 2003-07-03 15:50:15
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