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Frankie2105 Posts: 313

Ever since I got my P800 about 2 weeks ago now...I haven't been able to synchronise it with my PC. I can install apps etc but if I click synchronise the window comes up then it just says synchronisation failed! . Can anyone help ?
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Posted: 2003-07-16 18:48:30
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Frankie2105 Posts: 313

Any ideas?
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Posted: 2003-07-17 00:27:26
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Little Jon Posts: 195

Just a guess, but have you checked your sync station settings? Are you trying to synchronise a data type with a piece of PC software that you don't have?
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Posted: 2003-07-17 00:52:38
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P-800er Posts: 105

R u trying sync through cable or infrared ?
Infrared can give u this prob otherwise check ur sync settings ...!!
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Posted: 2003-07-17 09:01:43
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lesneo Posts: 482

Had that problem for 3 months before synchronisation finally worked.

Solution:

Seemed that my R2D software (on my P800) does not sync with the PC Suite software v1.3x from the CD given. You need to visit SE website and download the latest PC Suite for P800 v1.5x.

Uninstall your PC Suite v1.3x and then install the new v1.5x. Should work after that...
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Posted: 2003-07-17 09:21:08
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Frankie2105 Posts: 313

I think that might be it lesneo cause it will sync the contacts but not allow me to do anything else. Ok I'm going to try that thanx.
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Posted: 2003-07-17 10:16:45
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lesneo Posts: 482

All the best. Hope it works.
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Posted: 2003-07-17 10:31:09
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Frankie2105 Posts: 313

Ok no luck It lets me choose options for contacts...but for all the others (Email, calender etc) the box is greyed out and I can't switch them on . Any other ideas
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Posted: 2003-07-17 10:47:21
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__spc__ Posts: > 500

@Frankie2105

Daft question, but you do have Outlook 98 or greater, don't you..?

Steven.
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Posted: 2003-07-17 12:45:48
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Lordmike Posts: > 500

What struck me as odd is that it says 1.7.1 on my backup/restore progran which is not right. Or is it? Hmm weird and I can synch the phone now without the adapter cable plugged into the cradle... which I couldn't do before. Odd.
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Posted: 2003-07-17 13:34:19
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