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jfegan Posts: 9

Hi all
New phone bought a week ago (love it) but one prob. When I put the phone on the cradle and connect to PC the phone connection link reads the phone straight away and shows it as connected but when I click on change phone no phones are shown.
I can connect to my laptop running ME no problem but PC with XP no go any help please?
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Posted: 2003-07-28 01:20:19
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kitp800 Posts: 221

when you open the P800 icon on your screen, does it show as connected there?
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Posted: 2003-07-28 02:33:48
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P-800er Posts: 105

Same prob with me on win ME only ..!!
try on winXP if possible i think u should not face any prob ...!

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Posted: 2003-07-28 09:16:38
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jfegan Posts: 9

When I open the My P800 icon shows as not connected. When I put it in the cradle comes up straight away as connected to usb com port 15 but no phone shown in change phone.
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Posted: 2003-07-29 01:02:29
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dinopio Posts: 18

same problem here but it only started doing it 6 months after i got the phone!

sounds like the phone has bad software on it (not firmware)
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Posted: 2003-08-03 14:32:40
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HellFire Posts: 188

What version is your PC suite the latest is 151 you can get it here http://www.sonyericsson.com/spg.jsp?template=SP1&B=ie&PID=9940&LM=SD_VPF
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Posted: 2003-08-03 14:43:11
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jfegan Posts: 9

I am using the latest software and I don't think its a bad phone as I installed on a friends computer running XP and it kicked straight in with no problems.
I spent an hour on the phone to the S/E help desk and we went through most things and they couldn't find a solution, looks like I will have to reinstall XP and start again which is a pain as I just got it working as I wanted.
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Posted: 2003-08-03 21:54:37
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Mebs Posts: 59

I have spent the whole of the weekend reinstalling xp twice and it made no difference. l still can't see the phone. Getting quite pissed now. what did SE say? This message was posted from a P800
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Posted: 2003-08-03 23:47:13
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sking1547 Posts: 79

You seen to have a defected GMDA output. You have to flush the oracle software and install a GMO filter. This message was posted from a Nokia
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Posted: 2003-08-04 00:36:02
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Bu_7assooon Posts: 13

I think it is something to do with a file called mRouter... every time i install pc suite in my laptop an error messege pops out telling me that a file called mRouter is not found...and the phone seemed to be connected but the phone icone does not appear. I tryed it with my PC and there was no problem so I think that P800 cannot connect with any laptop( I think ).
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Posted: 2003-08-04 00:48:06
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