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i downloaded what i can find off the se site becuase i dont have my cds for the p800 but i can not get the craddle drivers installed. The sync software is installed just no drivers. I tried the drivers there but they will not install can anyone help.
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Posted: 2003-07-31 03:54:27
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me to...
usb cradle does not connect...
when i checked the installers, no usb drivers...
tried to download from the web still no good...
or is it because i'm using win2000?
coz some p800 user had problems with os compatability
pls pls. help us...
thanks
:)
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Posted: 2003-07-31 04:04:58
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I'm assuming you're using windows...
After plugging in the cradle does windows ask you to install the drivers?
If yes, then just point to the folder where you unpacked the driver files for the cradle
If no and your computer (particularly the phone monitor residing in the systray) still can't see the p800 then go to the control panel > system > hardware tab > device manager > and see if your cradle is installed and doesn't have an exclamation point inside a yellow dot. If it does, then double-click on it then click on the driver tab and click on update driver and when it asks you where the files are located just point it to the folder where you unpacked the drivers
If none of the above fits your scenario then please provide us with the details so we can give you a better assistance
Can't say for sure if the problem is related with windows. I have mine working under Win2000 with service pack 4, WinXP Pro with service pack 1 and Win2003
_________________
Tracker backgrounds for your P800
http://echscripts.tripod.com/[ This Message was edited by: teg on 2003-07-31 03:13 ]
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Posted: 2003-07-31 04:09:53
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win2000, xp or 2003 all do the same thing in the control panel it says unknown USB device when you try to install the drivers for it it says " windows failed to locate a driver for this device"
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Posted: 2003-07-31 04:20:10
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tested it...
same outcome as scooterman...
even driver(DSS-20) from the SE site don't help...
is there any alternate driver for the cradle?
thanks
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Posted: 2003-07-31 04:42:15
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Do any of you have applications that might interfere with the com ports?
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Posted: 2003-07-31 04:50:43
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fresh installs of windows
this is rediculous i need to connect my phone
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Posted: 2003-07-31 04:55:57
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lets see...
card reader
scanner
printer
i guess not...
i tried removing this devices, but still same effect...
might try on other unit... those newly formated...
hope it works...
ps.. is it win2000 5.00.2195?
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Posted: 2003-07-31 05:33:23
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there must be some more poeple with this problem, can someone upload the driver files off of their cd or make a cd image
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Posted: 2003-07-31 14:41:53
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Uninstall all your P800+mobile phone software, everything!
Download the P800 1.5.1 suite from the
WWW site.
Form the control panel, remove/uninstall *ALL* USB drivers.
Reboot the PC.
Unpack/install the 1.5.1 suite, with the cradle/P800 all connected up.
...and keep your fingers crossed!
steven.
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Posted: 2003-07-31 14:47:06
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