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fusela Posts: 20

My t68 broke yesterday, it has a very strange problem. The phone has decided not to work on GSM 900 but GSM 1800 does work. Orange and one2one sims do not work, but vodafone and cellnet do. Has anyone had this problem before? If so, how did you fix it. I am running software R1B. Does anyone know where I can locate a service centre near me, Bournemouth in UK. I tried the Sony Ericsson Dealer locator but it did not find any matches. I phoned orange (UK) to check that the phone was not barred, it is definitely a phone problem.

Thanks in anticipation
Matt.
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Posted: 2002-03-28 12:20:00
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Bazboy Posts: 390

surely the phones under warranty??

Its on Oranage I guess?? Get them to replace the phone for you seeing as its a faulty phone.

Baz
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Posted: 2002-03-28 12:32:00
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fusela Posts: 20

I purchased the phone in september last year, it is a grey import, not sure if the warranty still stands. It originated in singapore
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Posted: 2002-03-28 12:36:00
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Bazboy Posts: 390

OIC..!! Mmm...

er... i think that its gonna have to be a SC then matey....

Not sure if there are any near Bournmouth though.

If its under a year old, like it is, then it will have to warranty still valid. Can you not contact the place of purchase or was it from a friend?

Baz
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Posted: 2002-03-28 12:38:00
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Super G Posts: > 500

That's what they call a triple band phone
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Posted: 2002-03-28 12:41:00
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fusela Posts: 20

Purchased it from eBay, was the only place I could get one at the time!! Any ideas where I can find information on Service Centres? or should I call ericsson?
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Posted: 2002-03-28 12:45:00
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Bazboy Posts: 390

call ericsson mate!! best way for it now i guess

baz
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Posted: 2002-03-28 12:53:00
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all8 Posts: 372

Quote:
On 2002-03-28 12:20, fusela wrote:
My t68 broke yesterday, it has a very strange problem. The phone has decided not to work on GSM 900 but GSM 1800 does work. Orange and one2one sims do not work, but vodafone and cellnet do. Has anyone had this problem before? If so, how did you fix it. I am running software R1B. Does anyone know where I can locate a service centre near me, Bournemouth in UK. I tried the Sony Ericsson Dealer locator but it did not find any matches. I phoned orange (UK) to check that the phone was not barred, it is definitely a phone problem.



I think there is nothing wrong with your phone. It is just that your SIM CARD may be too old. (4 years or more). New phones have compatibility problems with old SIM CARD

Only 2 days ago, a friend of mine had the same problems. After replacing his SIM CARD, the problem is gone
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Posted: 2002-03-28 13:45:00
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fusela Posts: 20

Thanks for your help, I will go down to the orange shop and see if a new sim card makes a difference. I will post the outcome as many people may soon have this problem.
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Posted: 2002-03-28 14:24:00
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