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MafiZub23 Posts: 29

My PC has been communitcating with my phone fine until yesterday when everytime I put the phone on the sync station, it says that "MrouterRuntime" has encoutered an error and has to be closed... so now I can't communitcate at all with the phone... I've tryed reinstalling the program... no good, what the hell is wrong!?
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Posted: 2003-09-13 20:27:19
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malcs Posts: 292

dunno try
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Posted: 2003-09-13 20:38:27
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Mimzo Posts: > 500

Try re-installing the Communication Suite.
I had a similar problem before and this fixed it.
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Posted: 2003-09-14 09:38:33
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prodjsxb Posts: > 500

try installing the latest version of the pc suite, available at SE's site, the one that comes in the box had similar problems for me as well as using a ridiculous amount of system resources. So I installed the newer version and it seems more stable.
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Posted: 2003-09-14 10:51:21
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jmh Posts: 103

I had this problem too.

I'm 99.9% confident it's down to firewall and/or USB.

Try the following (it's ALWAYS worked for me).

Disable the firewall...

DON'T move the mouse whilst the connection is been made.

HTH
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Posted: 2003-09-14 13:25:20
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jpaul_martinez Posts: 162

if youre using mc afee, then you must disable some command in the settings, mc afee doest allow external devices to sync, well atleast the P800 especially with the old sync software, theres a thread on this topic, im not sure if i read it here or in my-symbian

cheers
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Posted: 2003-09-14 20:35:30
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Arfi-Gorgona Posts: > 500

Yeap mc afee is a dissaster disable the program and the firewall .
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Posted: 2003-09-14 20:40:41
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thumbandit Posts: 233

ive just started to have the same problem uninstalled mcaffe uninstalled everything se reinstalled it all apart from mcaffe (went back to norton) but still get an error ?:(

www.bedroomdjchoice.co.uk
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Posted: 2003-09-15 00:51:47
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KdP8 Posts: 213

ya, mcafee suckz.
I am now using CA's eTrust Antivirus 7. works like a charm..

also, try to disable your kazaa program as i think this conflicts with the PC suite for some reason..
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Posted: 2003-09-15 09:26:22
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jurahman Posts: 11

I am using WIndows 7 but PC Does not supports? What can I do to communicate my MyPhoneExplorer in WIndows 7 for phone contacts?
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Posted: 2009-01-07 15:59:50
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