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kingdoz Posts: 29

Hi Guys,

I am having big problems syncing with outlook since i got a new p800, so i was wondering if anyone knows of a way to completely remove ALL refence to my phone from the computer completly (both stored in outlook and in any other P800 software or registry) so that i can start afresh and try syncing from the begining.

I have not had any replies for my problem (http://www.esato.com/board/viewtopic.php?topic=37995&forum=35)
so think that a complete start would be best.

Any ideas?
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Posted: 2003-09-15 21:16:40
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parvski Posts: 325

format???

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Posted: 2003-09-15 21:18:12
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scotsboyuk Posts: > 500

What sort of computer do you have and what operating system are you running?
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Posted: 2003-09-15 21:18:37
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kingdoz Posts: 29

Hiya,

I have a win 2k machine. I am running Outlook 2002 (XP).
It used to work fine with my old p800. When i got a replacement P800 it stopped working with my machine, even after i uninstalled and re-installed the p800 software.
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Posted: 2003-09-15 21:29:01
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microneo Posts: > 500

lol... format will just do the job

but i guess you ae not looking for that kind of solution
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Posted: 2003-09-15 21:29:16
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scotsboyuk Posts: > 500

You could use the backup and restore facility to restore your computer to a time before you had your first P800, that is if you still have that restore point.
As someone just said, failing that,there is always the 'ultimate' option.
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Posted: 2003-09-15 21:33:18
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kitp800 Posts: 221

go into your control panel (PC) and there is one for Add/Remove program.

you should be able to remove the SEMC DSS-20 SyncStation Driver.

then you can re install the software
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Posted: 2003-09-15 21:35:07
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kingdoz Posts: 29

1. im not sure how to do backup and restore on win2k.
2. Im sure its a wee bit dangerous to try doing that. I dont want to lose all emails, documents etc before that date.

Maybe there is another way of removing all info in outlook/registry/p800 software so it was as if i was installing a p800 for the first time?
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Posted: 2003-09-15 21:35:17
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kitp800 Posts: 221

Also remove the PC Suite for P800 1.4.0
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Posted: 2003-09-15 21:37:43
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scotsboyuk Posts: > 500

It would be a real bugger, but you could also go through your entire system looking for refernces to it and manually deleting thhem. I wouldn't recommend it personally.
The backup\restore funcionality is fully reversible, so if you did roll it back to a previous adte and it didn't work you could undo the changes (I think).
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Posted: 2003-09-15 21:46:33
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