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kave Posts: 4

I just got my phone back after upgrade. When trying to restore the phone it fails after 30% is done.
I then updated to PC Suite 1.5.1. Same error.
I then tried restoring just the D: drive, and even that failed to. Even after a reformat of the D: drive I couldn't restore it.
Between every try I have made a "master reset" in the settings panel.
Any ideas? I have seen here that one can rename the backup file to .zip and then pick the most important bits, but it seems hard to restore "missing calls", all SMS's stored etc etc.
The error message btw is "the computer and the unit is no longer connected, connect the unit and try again". Now after changing USB port this happend after 40% was backed up. Argh.

[ This Message was edited by: kave on 2003-09-20 08:34 ]
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Posted: 2003-09-20 09:28:17
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ferrarista44 Posts: > 500

something must've went wrong with the backup file.

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Posted: 2003-09-20 09:35:56
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kave Posts: 4

Actually I have tried three different backup files, one of them which I used to restore the phone with after the last update and is known good.
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Posted: 2003-09-20 09:59:17
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Jah Posts: > 500

Kave

Sorry to hear about your problems. I did quick serach on Esato for previous posts on this issue. If you have not done so, why not try to look for information using serach. Here is an interesting I found, have a look it might help->

http://www.esato.com/board/viewtopic.php?topic=26533&forum=35#post361816
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Posted: 2003-09-20 10:14:04
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kave Posts: 4

Well, I have searched for information about this issue. And I have read about renaming the backup files to .zip. I thought I stated this in my first post at the top.
I have tried removing the D: card as well well without luck.

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Posted: 2003-09-20 10:17:56
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Jah Posts: > 500

Kave

Here some posters are saying that the original version of PC Suite that comes with the CD can cause corrupt back-ups. Also one suggestion is to format the internal drive, which I think is different from a reset. Have a look here -> http://www.esato.com/board/viewtopic.php?topic=24010&forum=35#post321176 and in this thread http://www.esato.com/board/viewtopic.php?topic=32653&forum=35#post452376 there is information how to selectively restores diffcult files such as the contacts database. Good luck.

Also found this really good explanation of how to restore manually at www.my-symbian.com, this is really good -> http://my-symbian.com/forum/viewtopic.php?t=4053&highlight=p800+restore+corrupt

[ This Message was edited by: Jah on 2003-09-20 09:42 ]

[ This Message was edited by: Jah on 2003-09-20 09:52 ]
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Posted: 2003-09-20 10:41:48
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Rayden Posts: 3

There is also another explanation: The new firm-ware upgrade is "larger" than the original. It takes up more space on your phone. Therefore the restore fails because it cant "fit" the data correctly.
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Posted: 2003-09-20 10:52:02
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kave Posts: 4

Jah and Rayden:
Thanks for your help.
I tried it over and over again without resetting, and for the third time it actually worked. Both C and D.

Thanks again.
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Posted: 2003-09-20 17:34:52
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Grokos Posts: 78

Quote:
On 2003-09-20 09:28:17, kave wrote:
I just got my phone back after upgrade. When trying to restore the phone it fails after 30% is done.
I then updated to PC Suite 1.5.1. Same error.
I then tried restoring just the D: drive, and even that failed to. Even after a reformat of the D: drive I couldn't restore it.
Between every try I have made a "master reset" in the settings panel.
Any ideas? I have seen here that one can rename the backup file to .zip and then pick the most important bits, but it seems hard to restore "missing calls", all SMS's stored etc etc.
The error message btw is "the computer and the unit is no longer connected, connect the unit and try again". Now after changing USB port this happend after 40% was backed up. Argh.

[ This Message was edited by: kave on 2003-09-20 08:34 ]

I had the same problem two week ago after the phone upgrade.
P800 crash and after reboot the device found corupt files so re-format the internal.
Restore of any previous backup it isn't possile.

The solution for me was to download the latest language packet from sony ericsson site.
After that backup was running fine.
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Posted: 2003-09-22 09:40:08
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john-se Posts: 196

do you have app forge booster installed???

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Posted: 2003-09-24 07:13:21
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