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Sony Ericsson / Sony : General : SE guaranty in Brazil???
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arthursanches Posts: 48

Hi folks,
Since I bought my T-300 three months ago,
I've been discovering sites like this.
Then I've figured out it's not a new model phone on the market, but here it is the latest on its category.
Two weeks ago the key "yes" broke and I decide to check the display that came with a little stain too.
They said it will take a month aproximately to change the broken pieces(I thought they'd give me a new phone)
Although I like this phone, I'm very unsatisfied with this guaranty.
Tell me (if you had such experience or not) if the problem is SE, my country or the that's normal....
Thanks

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Posted: 2003-09-20 23:35:51
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termosen Posts: 54

The guarantee is equal in all countries.
The store cannot replace a phone directly, because if its waterdamage
or malfunction in any other way that is not covered by guarantee. The repair shop cannot debitate SE. Now if the phone is malfunction beacause of the user, you will be debitated. Some products has exchange guarantee, but thats just headphones, cd players and some cheap dvd players. Thats it. very annoying, but understandable.
//Linus
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Posted: 2003-09-21 00:18:23
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