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> t68i wap problem
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i just bought a t68i unlocked(at&t branded).i'm with t-mobile and my sim card works fine with the phone...the phone has the Mmode wap settings on it so i replaced it with the t-zones settings..it worked fine...the problem is that whenever i shut the phone off then turn it back on...the Mmode wap setting is back..why is that? i have the R3...software on the phone.can someone please help? thanks.
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Posted: 2003-10-23 09:58:21
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Your phone may have those WAP settings burned in as factory defaults. It is possible for operators to ask this be done for them by Sony Ericsson.
Factory settings (if used) are burned in another part of the flash memory away from the firmware. However, if your firmware upgrader knows what he is doing, he can reset those factory settings for you (usually for a charge, I would imagine).
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Posted: 2003-10-28 11:53:20
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thanks cophia...thats what i figured...do you think that if i sent it out to sony ericsson for an upgrade to the R8 software....it will delete that setting that has been burned?
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Posted: 2003-10-28 13:44:51
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you may have to request this to be done also, and as mentioned earlier, they may add another service charge for this, but i'm sure they'll do it if you ask.
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Posted: 2003-10-28 13:48:45
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thanks for the info...i don't mean to sound dumb but what should i actually ask? i want to call sony ericsson asap and send the phone outif they can fix it.
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Posted: 2003-10-28 14:13:43
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just let them know you want a frimware upgrade, and also have them remove the pre-set wap profiles in memory. they'll know that this means. you can't sound too technical because you have to remember you're talking to G.E.D.'s doing a very basic customer service call center job (not to be rude). but really emphisize that you want preset wap settings removed.
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Posted: 2003-10-28 14:25:22
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thanks alot t68inwo...great help and info.i will call them as soon as they open.
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Posted: 2003-10-28 14:32:08
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i just called sony ericsson (the upgrade department) and asked them about removing the preset wap settings aside the software upgrade....they said they didn't know.thats weird...the lady i spoke to said that she asked 2 of the guys that actually do the upgrading and they couldn't give her an answer.....so now... she said they will call me and let me know if it's possible.... does this make sense to anybody else? i thought they would know...hmmmmmmm?
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Posted: 2003-10-28 21:57:39
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they can do it, they just call it a 'frimware upgrade' all together. remember what i said earlier...hehe.
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Posted: 2003-10-28 22:00:03
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so ericsson called me back today..this is what they said....if the phone was a t68m they can upgrade the firmware and remove the preset wap settings.....since my phone is the t68i they can only upgrade the firmware but not remove the preset wap settings..... does that sound right to anybody? am i stuck with the preset wap settings on my phone or is there really a way to remove it? please help...thanks
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Posted: 2003-10-30 01:09:14
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