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Oceanlee Posts: 70

Hi
Does anyone know where I can get the little mirror for the T610 in the uk? My mum wrecked my T610 whilst on holiday, then swapped my phone with the mirror in it for a new one (orange insurance) for one without and orange say they can't return the mirror I had or send me a new one. I'm starting to dislike Orange's service and am thinking of returning to BT after my contracts over.

Not having the best of times adjusting after the holiday. My mirror bits gone, my footy team are bottom of the division and my favourite singer songwriter seems to have committed suicide. Grrr...
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Posted: 2003-11-05 18:44:08
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Universal Exports Posts: > 500

Well I can understand your anger with orange. If you had an inscurance they should give you a new phone, including a new mirror. You may call SonyEricsson and complain , they maybe know what to do.
Good luck
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Posted: 2003-11-05 18:48:36
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Oceanlee Posts: 70

Cheers, that'll be my next stop for tomorrow. Orange have been useless since I've joined them. They told me to swap my phone without sim card and battery so I took them out and didn't think of the mirror, and now they claim they can't do anything about it.

Thats after they charged me for £5 for wap access which i didn't ask for but its apparently in the contract I signed. Which I couldn't have cos I joined over the phone/net. Now they're refunding me the cost, 1 month afterwards. So I pay the vat on it, and they get 1 months interest. Okay, it means little to me but orange do get money from it this way and it feels like their just fleecing me as much as possible! Their customer services leave a lot to be desired!! Grrr
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Posted: 2003-11-05 18:59:14
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Universal Exports Posts: > 500

Do that, and when you're buying a new phone. Leave Orange.
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Posted: 2003-11-05 19:05:13
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lowrida5656 Posts: 291

do u have a wrist strap for your fone that you arnt using? because if u do i have a mirror 4 u
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Posted: 2003-11-06 10:51:12
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neo001 Posts: 405

you can also buy your self a dummy of a t610 and get it from it ...
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Posted: 2003-11-06 11:16:48
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Oceanlee Posts: 70

Ooo, ooo, I might have a handstrap somewhere, I'll get back to you...
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Posted: 2003-11-06 12:27:23
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VJ Posts: 47

Hello mate, i have a website here http://mezman.sdf-eu.org/ and this has useful numbers for orange, write an email to this address executive.office@orange.co.uk and complain about the service. I did this coz orange have messed me about and there customer service is terrible. Hope this helps mate
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Posted: 2003-11-06 13:35:38
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decoy7 Posts: > 500

did any T610 owners out there get a wrist strap with their phone as i just checked and it has the same gap in the bottom like the P800 where a strap fits when the battery cover comes off...nothing in my box though.
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Posted: 2003-11-06 14:31:07
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Oceanlee Posts: 70

@Vj
Cheers, I'll do that but I plan to leave orange when my contract expires anyway. It makes me appreciate how helpful BT were. Ok, they didn't match prices, but there service was great, there phones were unlocked (and unmessed) and their coverage was the same as oranges.

@decoy
I'll check my T610 packaging tonight, I'm sure I saw a handstrap in there...
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Posted: 2003-11-06 16:32:05
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