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> P900 pc suite does not install
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I have xp pro and cant install the pc suite please help.I downloaded the software and also tried to install it from the cd.
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Posted: 2003-11-09 17:20:10
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gonna need more info than that to get some help...
spec of your machine?
what stage of the install is not working?
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Posted: 2003-11-09 17:23:44
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Again specifics would help - like are you using firewall s/w from McAfee etc.
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Posted: 2003-11-09 17:26:21
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what kind of spec do you need.The software does not install from the first.
After I get select language the box pops up and then the cd stops in the player.
The downloaded version does nothing at all.
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Posted: 2003-11-09 18:17:54
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I recently recieved my P900. It installed on 2 windowsXP professional computers without errors. However one I got the mrouter could not be started try reinstalling. Turns out the antivirus/or Black Ice was the problem.... Uninstalled and reinstalled no errors....
Hope that helps
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Posted: 2003-11-09 18:22:34
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We are trying to use a process of elimination here. As you have tried the CD and downloaded s/w we can assume the CD is okay. Now that means the problem may lie with the other s/w on you machine. From the threads I have read I have heard firewalls, virus checker and some games (see this thread
http://www.esato.com/board/viewtopic.php?topic=42047&forum=35) can cause PC Suite not to work properly - and may be in your case these other apps are not allowing the installation of the s/w in the first place.
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Posted: 2003-11-09 18:43:58
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do you have Admin rights to install on the PC?
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Posted: 2003-11-09 18:48:50
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what are the admin rights?
How can I get them?
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Posted: 2003-11-09 19:02:57
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In XP your account can be either Administrator or something else I can't remember. In order to install some programs you have to be moderator. You can check by just clicking the start menu and see what it says under your name and picture.
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Posted: 2003-11-09 19:06:05
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I must be having that as this is my own pc please can you tell me how to confirm that.I found nothing in the start menu.
Thanks
I had installed the P800 pc suite a month ago as this is a new pc I bought and it gave me no probs.
[ This Message was edited by: mustu on 2003-11-10 05:20 ]
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Posted: 2003-11-09 19:35:51
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