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http://news.bbc.co.uk/2/hi/technology/3277911.stm
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Posted: 2003-11-18 14:41:35
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The ppl that don't (or don't understand how to) use half of the functions of such an advanced phone have bought the wrong device.. And that's not the phone's or manufacturers fault.
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Posted: 2003-11-18 14:44:51
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I agree. Just buy a phone that makes and receives calls if you don't use the rest of it.
If you do not understand it, then don't buy a cutting edge techy device !
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Posted: 2003-11-18 14:49:52
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I find the phone quite straight forward
there r just too many idiots out there that dont know how to use such tech
I think SE shld gv out a competence test before hand
if failed, then u r disadvised to buying the phone
or maybe I'll just do that
that way I wont hv customers bitching about it later
I'll go write one now
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Posted: 2003-11-18 14:52:57
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Here is the full text for wap users
Smart phones fox frustrated users
Mobiles phones are getting so smart that many people are struggling to use them properly.
Research shows that many features on smartphones go unused because the gadgets are so difficult to configure.
Users are frustrated by the fact their smartphone is almost as versatile as a PC, but few operators give them help to get the most out of the device.
Survey sponsors Intuwave said phone firms must give more support and help people get more from their handset.
Helping handset
Smartphones set themselves apart from more mundane mobiles by the sheer number of extras they have inside.
Gadgets such as the XDA II, Nokia 6600, SonyEricsson P900 and the Samsung i600 phones are all smartphones as they cram e-mail, multimedia messaging, camera, games, video and music player and more into one svelte package.
Those interviewed were found to be using many of the functions of their phone, with 50% sending multimedia messages, while 45% use them to manage their diary, or play games (28%) and browse the web (38%).
But the sheer number of features is proving too much for many others.
The Intuwave survey found that almost one-third of users, 30%, had problems working out the full range of features on their handset.
It also found that 29% of those questioned had no idea how to download programs to the smartphone to get it to do more.
It also found that many users, 19%, would like to send and receive e-mail on their phone, while 22% want to back-up information to a PC, but few could find out how.
'Caring revolution'
Intuwave points out that configuring the e-mail function on the SonyEricsson P800 involves 12 separate parameters. A mistake in just one of these can scupper any chance of using the device to send and receive mail.
Andrew Wyatt, a spokesman for Intuwave, said users were not getting the help they needed to use all the functions on their phone.
"There is a huge gap here," he said, "and it's high time we saw a mobile care revolution."
Mr Wyatt said it was in the interests of operators to ensure users were familiar with their phones and could get the most out of them, as people who were happy with their handset were likely to use it much more.
_________________
Ask and Thou Shall Receive... Seek and Thou Shall Find. Now you know why I am here... to help and only to help.
[ This Message was edited by: anish on 2003-11-18 13:53 ]
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Posted: 2003-11-18 14:53:13
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just like people dont buy helicopters if they cant fly the damn thing!
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Posted: 2003-11-18 14:57:00
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maybe they are on to something though...after all, the manual obviously forgot to include a section on the babe attracting module!
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Posted: 2003-11-18 15:04:52
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well
I was able to configure the e-mail client
worship me
but on a serious note
I've seen the dumbest behaviour from P800 users
some didnt know how to pair their phone with their headset!
this guy I met once told me "it is such a stupid phone, after I filled up the memory, the phone wldnt work"
I just said "no, ur a stupid phone"
these phones r not meant for helmet wearers
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Posted: 2003-11-18 15:09:42
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buy smart phone must use smart . use 100% of it. if people buy smart phone only use 50% of it features mean another 50 % just for show off.
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Posted: 2003-11-18 17:08:08
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you dont have to use 100% of it if all the features dont suit you. im sure theres a lot of people who want a smartphone, for the pda functions and having a phone built into one thing... but they dont need/want the camera. should they not buy a smartphoen because of this?
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Posted: 2003-11-18 17:15:00
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