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> Dead Pixels - warranty?
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http://christianf.mine.nu/p800.jpg
What do you think? As I can count there is about 8-10 dead pixels on the screen, should SE change the screen then?
Excuse me for the bad picture, the pixels are more white and more visable "IRL"
Cheers!
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Posted: 2003-11-20 22:30:55
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they can probably replace it... but don't be surprised if the deny it as warranty, depends on what kind of policy they have for dead pixels...
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Posted: 2003-11-20 22:44:37
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i think they will deny it as usual and make u pay for it
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Posted: 2003-11-21 00:18:00
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8-10 dead pixels on such a small screen is a bit poor... I am sure that most manufacturers will replace a laptop with much larger screens (and therefore not such an issue, although an issue nonetheless) if there are that many bad 'uns on the screen... It must be above the acceptable margin of error in the manufacturing process for screens of that size surely...
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Posted: 2003-11-21 00:26:46
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if its in warrnty they'd change it
also if you have problems like this dont be shy dont ask people first pick up the phone ring SE and demand they sort the problem out.
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Posted: 2003-11-21 00:29:05
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SE have got bugger all to do with it to be unfortunately it is the vendor responsible (if in EU).
Industry standard apparently is 1 in (l think) 12 million dead. Take it back to the store!
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Posted: 2003-11-21 01:34:00
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