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< Esato Forum Index > Sony Ericsson / Sony > GPRS, WAP, MMS and Email setup > Cant Send email via Tmobile UK Bookmark topic

Anyone have a problem sending mail on tmob uk? I have been able to send mail ok on my P800 until last week monday, since then i always get the error "email address has an invalid to, cc or bcc address" and my smtp server has not changed, set to smtp.t-email.co.uk. Tmobile customer services has no clue, can anyone help? thanks

[ This Message was edited by: efjay on 2003-11-26 12:22 ]
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Posted: 2003-11-26 13:21:31
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I have exact same prob. Been using service fine for 6 months. It just stopped However, in the interim I did get the firmware updated to R2F - don't know if this might be a cause ? Regret cannot help and have tried all T-Mob and SE myself. I suspect T-Mob have switched off the service to force us onto this daft Instant Email service which is subscription and basically only SMS really. If you do find the solution I would appreciate your post
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Posted: 2003-12-02 00:23:44
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l am using myrealbox.com, once you sign up use their smtp server, works fine for me
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Posted: 2003-12-03 11:34:00
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Tried myrealbox and now works fine - thanks efjay. Appreciate your reply
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Posted: 2003-12-04 10:05:59
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U guys actually T-Mob UK suscribers? Just asking as the T-email service is no longer available to those who aren't. The T-Email service has also been upgraded (and I think) some customers , including myself, needed to re-register. I've done this and now its working better than ever.

Cheers,
Mrs H
xx
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Posted: 2003-12-04 13:02:14
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Hi Mrs H, Yep T-mob subs. Now myrealbox has stopped working too. I also registered with T-mob t-email service, per SE advice. Still doesn't work. Spent perhaps 1 hr today trying to get sense out of T-mob. Totally hopeless. But they are going to get back to me. Let's see. Usually there is a simple answer to these things. Watch this space
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Posted: 2003-12-04 15:08:29
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Yes myrealbox doesnt work anymore for me either, and I have a 3mb gprs subscription with t-mobile. maybe its time to switch to another operator, any suggestions?

[ This Message was edited by: efjay on 2003-12-04 15:12 ]
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Posted: 2003-12-04 16:09:05
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Odd... I've just sent a test email and all works ok. If you send an email to your account do you get the sms notification? If so can you then download the email?

My connection details are as follows;
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Basic
Connection type = POP3
Internet account = T-Mobile GPRS

Inbox
Incoming server address = pop3.t-email.co.uk

outbox
Outgoing server address = smtp.t-email.co.uk
Use SMTP authentication = checked
Use inbox Login details = checked

advanced
Sucure Connection = unchecked
Outgoing mailport = 25
Use MIME encoding = checked
Incoming mail port = 110
Secure Password authentication = unchecked

~~~~~~~~~~~~~~~~~~~~~~~

One thing to make sure is that the Outgoing server address isn't smtp.t-mail.co.uk.

All the best,
Mrs H
xx
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Posted: 2003-12-04 17:56:59
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Mrs H, I think you are subscribed to the full instant email service while I only have a gprs usage sub which worked ok till recently, I never received sms notification for new emails, just hit send and receive and they are downloaded to the phone. But even with the smtp server set to smtp.myrealbox.lcom still doesnt work, after speaking to tmob again and checking the se website it seems as if the way to send and receive emails is via dial-up rather than gprs, that seems to be the way the se configurator sets it up
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Posted: 2003-12-04 18:18:45
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Listen to MrsH kids, she is right. best thing to do is quick to GPRS, delete your exsisting account in your phone only and then put the settings in again as per MrsH's feedback. should you probs persist, mail me at lovewalrus@aol.com and i'll see what i can do-put subject as t-email please. This message was posted from a WAP device
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Posted: 2003-12-04 18:48:34
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