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Installed PC Suite, mRouter shows USB connected, however no phone is available in change phone, opening My P900 on desktop shows "not connected". Also, clicking the troubleooter does absolutely nothing.
Any ideas? This is happening on both my desktop and laptop PC's running XP Pro.
I have Sygate Personal Firewall set to allow mRouter, but even when I disable it nothing happens.
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Posted: 2003-12-05 10:59:15
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I had a few problems with mine initially, make sure you have rebooted PC after the software install. then check for other software in my case I found it was the palm hotsync via USB which needed disabling
hope this helps
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Posted: 2003-12-05 11:33:15
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Rebooted after install, and I don't have other sync software on the PC.
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Posted: 2003-12-05 11:37:08
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Try uninstall and re-install it again. Another problem could be just try to change the usb port you connect your sync station to. It's weird but Windows usb port behave like the wheather.
Btw, anyone can tell me whether
P900 pc suite works on mac?
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Posted: 2003-12-05 11:57:21
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Even I face the same problem. For the first day lt seemed to work but since I rebooted my PC, it just stopped working. The service centres are unable to reply and even my pc is certified by the engineers about it being perfect. Even l am using Windows XP Pro. Some1 please help... Thanks.
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Posted: 2003-12-05 12:14:00
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Strange as I had the same problem on Windows XP Pro. Must be a generic problem. The problem was solve when I install my friends new P800 's pc suite.
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Posted: 2003-12-05 12:29:34
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There are many things you could try; here are some:
1. Use a different USB port
2. Connect the synch station without docking the phone, then dock the phone. Try docking and un-docking the phone to see if you get a connection. Also try to reboot the phone. Sometimes I have the problem that the phone is not conncting to PC Suite.
3. Make sure on the phone under Control Panel/Connections/Cable that you have not selected PC Modem
Let us know what happens
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Posted: 2003-12-05 12:31:35
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Phone is not in modem mode. It's something with the connection with XP Pro I suspect coz it's happening with 2 of my PC's.
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Posted: 2003-12-05 17:32:09
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I have the same problem, although it did work a few days ago with win XP , dunno whats the problem :/
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Posted: 2003-12-05 19:02:56
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Alright guys,
I too had this problem today. Mine was working fine than it wont connect. What I did was the following:
1. Download the new sync software 2.0.1. the one you get when buing p900 is 2.0.0. Before installing it you have unstall the one before and al of its components.
2. Deactivate ore uninstall your firewall! This could be one thing causing the problem.
3. Go to the controll panell of your computer, find "system" (easy in clasical mode) and there choose the unitcontroller (think this is the english word). Right click on Ports and look at the speed. If not set at 115 200. Change it to this speed. Now go to the control panel on your phone and choose conections and cable. See that the speed is set on 115 200.
I hope this helps! What I have is XP Pro, Outlook 2003 (before 2002), PC Suite 2.0.1 and Phone R3C006.
May the force be with you
Luc
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Posted: 2003-12-05 19:20:27
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