Sony Ericsson / Sony : General : I want to swear...
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Today , when I was doing my job with friends , my T68 was in my bag. When I was back to call my mother I saw that thing on the screen. I guess that a f*****g b*****d sat on my bag so on phone or scratched it. Now there is a big mixed-colour spot on my phone. Well , you know , when you press hardly on a LCD screen a spot appears there. It's like that on my phone , but it didn't disappear. I think it's permanent. What can I do by myself ? Or must I send it to Service Center ? Will I pay for it ?
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Posted: 2002-04-26 17:55:00
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Well, no idea what the policies are in Turkey, but here in the UK..i had the same(ISH!) problem...
Only difference is that i've got insurance...but 'cosmetic damage' isnt covered on it.
I asked the shop where i bought the t68 from if i could have the casing replaced, they said...yes, but you pay the 29.99 (UKP) excess.
My scenario probabley doesnt relate to you, but thought i'd state it. You should be able to get it sorted at a SC, or even sent off to SonyE, but you'll probably have to fork out for it.
Dan.
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Posted: 2002-04-26 18:07:00
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Get insurance then a few days later claim you lost it... hehehehehe
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Posted: 2002-04-26 18:30:00
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Yes, if I were you I'd just LIE!!! say it happened by itself, ericsson mistake....
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Posted: 2002-04-26 22:02:00
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you can get replacement displays.. but they are £30ish, and difficult to fit
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Posted: 2002-04-26 22:46:00
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Check your home incurance, that might cover it. It would in Norway. (I know mind would). KS
This post was posted from a T68i
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Posted: 2002-04-26 23:33:00
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Sorry, bit of a spelling mistake there. (I know mine would). Now... that's better. KS
This post was posted from a T68i
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Posted: 2002-04-26 23:46:00
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Thanks all.
I went to service point today , and directly they said this problem is not included in warranty. They changed the screen in 15 minutes and took 80 million TL (About 55$) of mine. Yeah , I swore a lot
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Posted: 2002-04-27 19:03:00
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Id get it insured mine is ive got a £25 excess but its coverd for everything its much better than forking out for another phone
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Posted: 2002-04-27 19:35:00
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I've got insurance + warranty for 1 years. But they didn't accept the warranty and s*it , I didn't ask if the insurance was acceptable.
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Posted: 2002-04-27 20:04:00
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