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i have a faulty P900 i bought it less than 28days ago, i have been back to the o2 shop that i bought it from, they said they can replace it but do not have any in stock, and they dont think they will get any till some time in january, what should i do about the faulty phone???
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Posted: 2003-12-28 23:37:10
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i'm new to this but do many people ask randomly daft questions such as this?
if so heres my one.
(removed)
[ This Message was edited by: masseur on 2003-12-30 19:52 ]
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Posted: 2003-12-28 23:40:39
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why is this daft, i wanna know what i should do before the 28 days is up as i know then i will more than likely have to send it back to SE and be with out a phone till they send out a replacement
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Posted: 2003-12-28 23:47:16
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Buzz
What is the fault?
What have you tried?
My preference, for peace of mind, would be to return it to O2 and wait until January for a replacement.
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Posted: 2003-12-28 23:58:12
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problems with RF signal, SE service center advised hardware fault and advised return the phone.
o2 wont take the phone back till they have stock, which maybe after the 28days, any idea where i stand legally?? i know that the shop has to resolve the problem with faulty hardware within the first 28days
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Posted: 2003-12-29 00:03:26
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When I had a similar situation woth Orange, they noted the fact that I had reported the fault and obtained a fault code.
Then I waited until the shop had stock and went in and got it replaced.
Easy really
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Posted: 2003-12-29 00:26:49
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ok, cheers for that mate, anyone here work for o2, or know why they seem to be getting no p900's in stock??
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Posted: 2003-12-29 00:29:24
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has had some trouble with delivering thier phones. It might be cause of that?
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Posted: 2003-12-29 00:33:05
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Easto member josepho works for O2 - why send him a PM?
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Posted: 2003-12-29 00:33:29
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cheers for the help, will try him
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Posted: 2003-12-29 00:36:48
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