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johnmcl7 Posts: 321

I'm sorry if this has been discussed already but I can't seem to find any mention of it here, and only a couple of newsgroups but no-one responded.

I have a P900 and an MSI 6967 BT dongle, I can pair the two fine, and send files between them, however Mrouter shows no serial ports, just a single IR port (which I don't have) and the USB cradle if I plug it in. I thought this may be because I installed the PC suite before installing the BT dongle, so I uninstalled both, and then the dongle first followed by the PC suite - no luck. I've looked in phone connection manager in the control panel, and enabled the serial ports that the BT software wants to use, but that doesn't work either. Windows can see all the BT com ports no problem, they're listed with the other serial ports but I can't seem to figure out how to get mrouter to see the ports. I've been reading through lots of guides but none of them mention any problems with the mrouter port selection, they simply say to choose the ports.

I would be realyl grateful if anyone has a solution to this, or can point me to one.

Thanks,
John
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Posted: 2004-01-06 22:50:27
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WildCard#! Posts: 102

I had that problem and it was a complete knightmare, it took me ages and ages of traling through forums trying to find the answer. Downloading newer software and e-mailing supports reps who just told me to download newer versions of software. Trying crazy install setup techniques to see if it made a differenence. I just needed the one answer to get mrouter to show the virtual ports. Then one day someone replied to my post, it was so simple but yet made all the difference. It worked like a charm, only regret was If I only got it working sooner.

Anyway Goodluck.
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Posted: 2004-01-06 23:05:46
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johnmcl7 Posts: 321

What was the answer then?

*please*

John
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Posted: 2004-01-06 23:18:15
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WildCard#! Posts: 102

Ha Ha only messing. I can't garantee this will work for definate but I'm pretty sure it will. The modem is taking up a com port, maybe its com port 3, thats what it is on my PC. As it is taking up the com port the virtual ports (digital representations of ports, nothing physical) can not be present. Don't ask me why that is, probably bad coding.

Go to Control Panel, then go to your modems icon (I got XP). Depending on which Windows you got it might be different. Then disable the modem, this frees up the com port so the virtual ports can then be shown. However you will need to reinstall the driver for the modem afterwards. If Windows does it automatically then thats great, if not then make sure you got a disk.

If you haven't got the modem icon in control panal then you will have to go to device manager and disable the modem there.

I had a 7650 same mrouter, same problem but that made the virtual ports com up.

Almost forgot, select the serial port in mRouter, don't know which one then select them all. When you know which one it is deselect the others.

Hope that helps.

[ This Message was edited by: WildCard#! on 2004-01-06 22:23 ]
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Posted: 2004-01-06 23:19:57
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laffen Posts: > 500

Seems like a Mrouter problem. Since you are able to pair the two devices. I don't know if this is your first phone, or if you have installed some software with older phones. But if you previously installed Phone Monitor try this: open Control Panel -> Phone Monitor Options and uncheck all COM ports used by this application.
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Posted: 2004-01-06 23:20:41
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johnmcl7 Posts: 321

Wildcard had the answer! I removed the modem from the control panel and all the bluetooth serial ports have appeared! Bluetooth is now working perfectly, very pleased, my P900 has been sitting here happily syncing.

I have had previous Ericsson and Siemens phones, but this is the first symbian phone I've had, and the first that has used mrouter.

John
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Posted: 2004-01-07 00:13:14
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psikey Posts: > 500

I bought MSI one due to all good feedback but I also have never managed to get COM ports to show in mrouter in XP. I even did a clean install of XP to try & get it to work but no luck. Got it working perfectly under a clean Win98SE partition. I also trawled web for solutions but no answer so this modem conflict sounds like its worth me having another go.

Let me know if it solves your problem please.

What modem do you have installed & did you disable it before installing the MSI software?

[ This Message was edited by: psikey on 2004-01-06 23:18 ]
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Posted: 2004-01-07 00:17:05
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WildCard#! Posts: 102

It doesn't really matter about type of modem. Its a question of com ports and if they are free for the virtual ports. When you disable the modem it frees the com port up immediately (no reboot required) and should then show in mRouter. If its no luck in disabling the modem then its probably worth disabling other com port stuff like printers, scanners, etc. Make sure you can reinstall the drivers afterwards though for anything you disable.

What is MSI? I only know it as Murder Scene Investigation.
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Posted: 2004-01-07 00:45:50
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johnmcl7 Posts: 321

I installed the MSI software first (version 1.3.something), then I installed the P900 suite software. After reading Wildcard's post I removed my modem, a PCI Creatix V.9x DSP (attached to COM3) and then the COM ports appeared straight away in Mrouter. I'm running WinXP, SP1. Knowing my luck they will probably all disappear again on my next restart...

If there's any other information I can give you which would help, feel free to ask, I know how annoying the problem is.

edit: MSI = MicroStarInternational, large producer of PC components inccluding graphics cards, motherboards, SFF systems etc

John

[ This Message was edited by: johnmcl7 on 2004-01-06 23:52 ]
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Posted: 2004-01-07 00:45:58
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psikey Posts: > 500

@WildCard#!

YOU ARE A GOD - I WORSHIP YOUR WISDOM

MSI is the make of BT key

@johnmcl7

Thanks for posting the thread.

Did what you both suggested & for first time in over a year (never got BT serial port working with P800 either) I have a fully functional BT system. Using the latest 1.4.1 build 10 MSI software.

Never found anywhere on web about this! @WildCard#! how did you know???

I am a very happy chappy!!
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Posted: 2004-01-07 01:14:13
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