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MudStuff Posts: 3

Hi All!

Sorry this is yet another synchronization problem! I have a p800 and recently the contact synchronization stopped working. The phone connects, the phone connection manager sees it, I can perfrom backups and see the phone from within explorer. But when I come to do a synchonization (with windows address book or outlook), the sync software starts and says synchronization in progress... but gets stuck with the contacts "Synchronization not started".

I have tried upgrading to 2.1.1 but this hasn't helped.

Any ideas? I've tried installing/uninstalling. Scanned for spyware. Disabled viruscheckers / firewall etc...

Cheers

Si

[ This Message was edited by: MudStuff on 2004-01-25 15:20 ]
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Posted: 2004-01-25 16:18:12
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Universal Exports Posts: > 500

Very good question! I've had the same problem and didn't get any replies hope this thread gets though...
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Posted: 2004-01-25 16:22:44
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Maratonmannen Posts: > 500

When you where trying to sync with Outlook, did you get a warning window, that says something like "Another program trying to access your Outlook mail-addresses..."? In that case you have to submit, otherwise you are not able to sync. So is the situation for me every time I will synchronize with Outlook 2000 and P800 + P900.
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Posted: 2004-01-25 16:33:05
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MudStuff Posts: 3

Thanks for getting back so quick. Unfortunatley, it doesn't even get as far as that. It just seems to hang before trying to do anything with outlook.

I am now just trying to get it to work with the windows address book. I even tried deleting my existing WAB file and triyng with a new one...
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Posted: 2004-01-25 16:41:24
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P800! Posts: 84

Check your firewall and see if MROUTERRUNTIME.EXE is permitted.
If it is not, you will get connected but no icon appearing. I have just manually created this fault by blocking that application.

Good luck

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Posted: 2004-01-25 16:48:18
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MudStuff Posts: 3

The mRouterRuntime.exe is added under zonealarm. I've actually totally disabled the firewall and still have this problem.

I think the mrouterruntime is working fine because I can still do all the other things like backup and view the p800 with explorer...

Thanks for the suggestion though, keep em coming
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Posted: 2004-01-25 16:58:35
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ottouk Posts: 1

Try turning the phone off and back on. Too easy perhaps, but it worked for me

http://www.sonyericsson.com/s[....]4_3&zone=ps&lm=ps1_1&pid=10183
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Posted: 2005-09-06 17:55:34
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