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erickson Posts: 17

I have a T68 in US with AT&T and the listening volume on the top left control is set to 0/0 and I can't make it louder. Therefore I can't hear anything!!! I know that the top left sliding button works because I can still use it to view my status and other things, but I just can't adjust the volume! Please help! thanks!

[ This Message was edited by: erickson on 2002-05-05 03:13 ]
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Posted: 2002-05-05 04:05:00
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arnoldc Posts: > 500

a) Call a toll-free number (like your operator's helpdesk), hit the slider in any direction once, then use the joystick up and down and see if the volume will change (a headset will be helpful in this excercise)

b) Try a master reset (which will wipe out the phonebook, settings, etc. in which case the PhoneBackup software from www.christersson.org is helpful)

c) Have it replaced
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Posted: 2002-05-05 04:37:00
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all8 Posts: 372

Have you try the service tests secret function to diagnose you phone,
If not Goto
> *
[ This Message was edited by: all8 on 2002-05-05 03:50 ]
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Posted: 2002-05-05 04:47:00
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evoke Posts: > 500

Had this prob on my first m! Had to get it replaced from the store i bought it! Good luck i hope u sort it! Ed This post was posted from a T68i
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Posted: 2002-05-05 05:01:00
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evoke Posts: > 500

PS earphone test still worked fine in service menu! Ed This post was posted from a T68i
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Posted: 2002-05-05 05:03:00
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danielm Posts: 36

what You need to do is to hand it in to a SE service point and let them reset the volume or upgrade the sw. this is a well known problem This post was posted from a WAP device
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Posted: 2002-05-05 05:42:00
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arroyootje Posts: > 500

I'd take it back....
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Posted: 2002-05-05 06:02:00
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