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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > anyone else having problems with phoneboxdirect.com? Bookmark topic

hi guys, just wonder if any of you have an outstanding order with phoneboxdirect.com?
i'd gotten fed up with osps messing me around, and i'd emailed phoneboxdirect.com to ask if they had any p900s in stock. They replied back saying they had, so I placed an order. The next day, "4u Ltd Fulfilment" emailed me saying that, although I passed the credit check, there were no p900s in stock. So, i sneakily emailed phoneboxdirect.com from another address, asking if they still had p900s(this was a day later), and I got another reply saying yes, they had!
Since then, I've tried contacting thme on their 0870 number, i've emailed them twice, and i can't get any reply. I've even emailed "4u Ltd Fulfilment" on the address they had on their email, and still nothing. I'm starting to get suspicious, although I presume that "4u Ltd Fulfilment" are part of Caudwell Holdings, the same as phone4u?
Any advice would be appreciated guys, cheers.

P.S should I email orange, as i'd be contracted with them, or would they not help?
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Posted: 2004-02-02 18:41:18
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I wouldn't buy anything from any caudwell group company if i was u!!...They are very unprofessional!!
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Posted: 2004-02-02 19:03:48
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Quote:
On 2004-02-02 19:03:48, axxxr wrote:
I wouldn't buy anything from any caudwell group company if i was u!!...They are very unprofessional!!



thats not very helpful, are you able to back it up with a previous experience by yourself or someone you know or just heard something about them? coz anyone could just say they are unprofessional
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Posted: 2004-02-02 19:15:03
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no, he's right, singlepoint are godawful, try ending a contract with them-you get upto ten calls a day from them trying to stop you, and as they're only an airtime supplier, OFCOM are powerless.
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Posted: 2004-02-02 19:16:56
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ohh, singlepoint,lol, didn't realise it was them, good ole single point who's departments close just as you have some problem with them
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Posted: 2004-02-02 19:18:31
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well, i'm presuming that it's more likely to be phones4u, as they deal with the phone supply side of things, whereas snglepoint deal with the billing. I know singlepoint do billing on the voda network, but do they do orange too? Basically, does anyone know if my airtime contract is with orange, or somone else?
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Posted: 2004-02-02 19:32:50
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guys singlepoint aint a part of caudwell group nemore, and would u please like 2 elaborate on how they are unprofessional, please ,feel free
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Posted: 2004-02-02 23:34:20
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HOPE YOU WILL FIND THIS HELPFUL,
THE CO Ceased trading back in Nov, its now in administration.. and you wont get your cash back, but for info you need, this is the website for more information and do a claim against the co:

http://www.phoneboxdirectinformation.com/faqs.asp


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Posted: 2008-02-18 13:59:18
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I hope that he sorted his problem as this thread is 4 years old.
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Posted: 2008-02-18 14:34:34
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Who knows, maybe he's still waiting for his P900!

I love it when people post without checking the thread dates, leads to some very interesting old threads sometimes being unearthed
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Posted: 2008-02-18 15:14:40
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