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Magnum Posts: 55

I've just bought the programm Worldmate.

They send me an email with a unlocking code with five digits.

When I enter it the program told me " Code is incorrect".

I've sent them a mail and ask for a new code or an other solution but they did not yet answered.

Anybody has got the same problems?

Anybody has a solution?

Best regards.
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Posted: 2004-04-01 11:10:53
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masseur Posts: > 500

my worldmate registration code is 5 digits also and I guess you have taken the only action that you can.

perhaps you supplied an incorrect IMEI originally?
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Posted: 2004-04-01 11:20:06
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Magnum Posts: 55

I entered my imei code except the last two digits just like they told me to do.
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Posted: 2004-04-01 11:31:13
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anish Posts: > 500

Did they tell you to delete the last two digits of the IMEI code? I think you should delete only the last one digit. If I remember correctly thats what I did for all of the softwares I have bought. Try this and see whether it works and let us know
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Posted: 2004-04-01 11:42:34
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masseur Posts: > 500

no, its definitly the last two digits you ignore. I remember very well and also IMEI is 15 digits but SE add the last 2 for their own use

edit: also I just found the cut and paste save I did of what I sent

_________________
...Unless I'm very much mistaken

[ This Message was edited by: masseur on 2004-04-01 10:46 ]
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Posted: 2004-04-01 11:44:21
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Magnum Posts: 55

I also bought Handy tools 2004 and I gave the same imei.

So I think the imei is correct.
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Posted: 2004-04-01 11:48:10
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anish Posts: > 500

I stand corrected. I presume I should always double check before posting something from memory.

EDIT: @Masseur did you mean the cut and paste save of the IMEI?
_________________
Knowledge is two fold. Knowing a subject or knowing where to find out about a subject. I rely on both... That is why I come here.

[ This Message was edited by: anish on 2004-04-01 10:53 ]
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Posted: 2004-04-01 11:50:44
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Magnum Posts: 55

Just received email from Handango.
They asked me to give my imei again so they can make a new unlocking code.
Keep you informed.
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Posted: 2004-04-01 11:57:45
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masseur Posts: > 500

I always cut and paste into a file, or do a File - save as in IE, of any page/email etc that I use for registering stuff, and always save the registration messages that come back too.

Its a good habit to get into for when you get problems like the one in this thread.
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Posted: 2004-04-01 11:59:28
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anish Posts: > 500

@Masseur that sounds like a good idea
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Posted: 2004-04-01 12:02:51
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