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< Esato Forum Index > Regional > Americas > Can't find local SE Service Center for T610 Firmware Upgrade Bookmark topic

Called Sony-Ericsson customer service, and they said the only service center is in North Carolina. So how/where is everyone here getting their firmware updated?

[ This Message was edited by: NdnaJnz on 2004-05-13 23:15 ]
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Posted: 2004-05-14 00:06:51
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what handset do you have. If its a p8/900 I think you can do it yourself
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Posted: 2004-05-14 00:08:50
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Sorry, forgot to mention that. T610 with R1S001 firmware (from October '03).
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Posted: 2004-05-14 00:17:10
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There is only 1 service center in the united states, and a few service points. Unfortunately SE does not disclose the whereabouts of its service points in the US.

I recommend that everyone make suggestions to SE to announce its local service points.
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Posted: 2004-05-20 07:00:40
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The guy at the T-mobile kiosk in the mall told me he thought there was an SE center in Milbrae or somewhere near there, south of San Francisco. Anyone hear of this? I will look further into this possibility and report.

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Posted: 2004-05-20 08:42:05
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http://www.globalmob.com/cart/customer/home.php
they are in santa ana, california... but you can send your phone to them... looks like the only place in america that is made public knowledge.. when i have a working backup (or go on vacation) i am sending my t610 to be upgraded/uncustomized...
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Posted: 2004-05-20 18:57:03
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"Uncustomized"? Do you mean back to the generic SE menus and all? I have T-mobile service and I am not aware of how different their menus are from the plain vanilla SE. I have mostly seen people on this forum talking about uncustomizing from their Vodaphone versions. Although I realize that at least some of the menus in the T-mobile phone must be custom since the phone needs to support the "T-zones" functions, I am at this time only looking to upgrade the generic firmware of my T-610 so it will hopefully quit freezing up every now and then.

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Posted: 2004-05-20 19:07:26
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Posted: 2004-05-20 17:57
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http://www.globalmob.com/cart/customer/home.php
they are in santa ana, california...
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Funny thing is rickpaul (who posted in this same thread) = globalmob.com , and yet he didn't say here that they are the service point. Go figure.

[ This Message was edited by: ESTOR on 2004-05-20 23:19 ]
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Posted: 2004-05-21 00:18:30
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I kept that out to keep the integrity of the post. Otherwise, there could be a conflict of interest

_________________
Rick
http://www.globalmob.com
Virtual Dynamix - SE Service Point USA

[ This Message was edited by: rickpaul on 2004-05-22 18:22 ]
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Posted: 2004-05-22 19:21:37
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So... Rick, I will be down in SoCal in 2 or 3 weeks. Can I just stop in and get my f/w upgraded? Or, what is the deal?

Jeff

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Posted: 2004-05-23 01:07:21
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