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Loaded Posts: 25

Has anyone actually been able to cancel a Vodafone contract, in the UK, using a 14 day cooling off period?

I have just read in their terms & conditions:

you cannot bring the Agreement immediately to an end because you have changed your mind.

I haven't changed my mind, the phone doesnt do what it is meant to do

Cheers
Jonny.
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Posted: 2004-06-29 21:28:25
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robinEllis Posts: 44

what phone was it?
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Posted: 2004-06-29 21:33:51
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Loaded Posts: 25

SE K700i

Vodafone have disabled the MP3 ringtones and also replaced all the menu's with their stuff.

I am going into the shop tomorrow to see what can be done.
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Posted: 2004-06-29 21:35:41
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Residentevil Posts: > 500

I would get in there and become really loud, so they know how pissed off customers get, when you screw with their SE phones.
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Posted: 2004-06-29 21:45:07
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Retrospek Posts: 62

What I don't understand is why Vodafone can't see how much business they are probably losing because of all this Vodafone Live crap.

I for one would never move to Vodafone just because of this reason.

I find it very weird they can't see this...
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Posted: 2004-06-29 21:49:08
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Loaded Posts: 25

I am quite happy to have a Vodafone contract, if they were to swap the handset with an unbranded one.

I have heard on here that VF do stock unbranded ones, but I will find out tomorrow

If not then i will say I want to cancel as they are not providing me with the level of service I require



[ This Message was edited by: Loaded on 2004-06-29 20:50 ]
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Posted: 2004-06-29 21:49:17
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buckle247 Posts: > 500

It is a joke how the screw around with phones, i thought O2 was bad fir changing 1 icon in the menu, but that i can live with. But changin the whole menu and disabling mp3's takes the p*ss. The MP3's are one of the main features in the phone.
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Posted: 2004-06-29 21:54:35
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Loaded Posts: 25

Exactly

Which is what I will be shouting about tomorrow in the shop


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Posted: 2004-06-29 22:01:17
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buckle247 Posts: > 500

good good, alot of noise always helps if it is a busy shop


P.S where about in oxfordshire are you from?
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Posted: 2004-06-29 22:08:22
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stuartdb87 Posts: 468

If the shop wont do anything then have a look around for a cheaper contract that offers the same as voda and complain about pricing etc. They have to cancel it This message was posted from a T610
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Posted: 2004-06-29 22:10:47
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