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Has anyone actually been able to cancel a Vodafone contract, in the UK, using a 14 day cooling off period?
I have just read in their terms & conditions:
you cannot bring the Agreement immediately to an end because you have changed your mind.
I haven't changed my mind, the phone doesnt do what it is meant to do
Cheers
Jonny.
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Posted: 2004-06-29 21:28:25
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what phone was it?
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Posted: 2004-06-29 21:33:51
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SE K700i
Vodafone have disabled the MP3 ringtones and also replaced all the menu's with their stuff.
I am going into the shop tomorrow to see what can be done.
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Posted: 2004-06-29 21:35:41
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Residentevil Posts: > 500
I would get in there and become really loud, so they know how pissed off customers get, when you screw with their SE phones.
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Posted: 2004-06-29 21:45:07
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What I don't understand is why Vodafone can't see how much business they are probably losing because of all this Vodafone Live crap.
I for one would never move to Vodafone just because of this reason.
I find it very weird they can't see this...
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Posted: 2004-06-29 21:49:08
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I am quite happy to have a Vodafone contract, if they were to swap the handset with an unbranded one.
I have heard on here that VF do stock unbranded ones, but I will find out tomorrow
If not then i will say I want to cancel as they are not providing me with the level of service I require
[ This Message was edited by: Loaded on 2004-06-29 20:50 ]
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Posted: 2004-06-29 21:49:17
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It is a joke how the screw around with phones, i thought O2 was bad fir changing 1 icon in the menu, but that i can live with. But changin the whole menu and disabling mp3's takes the p*ss. The MP3's are one of the main features in the phone.
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Posted: 2004-06-29 21:54:35
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Exactly
Which is what I will be shouting about tomorrow in the shop
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Posted: 2004-06-29 22:01:17
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good good, alot of noise always helps if it is a busy shop
P.S where about in oxfordshire are you from?
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Posted: 2004-06-29 22:08:22
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If the shop wont do anything then have a look around for a cheaper contract that offers the same as voda and complain about pricing etc. They have to cancel it
This message was posted from a T610
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Posted: 2004-06-29 22:10:47
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