General discussions : General : how long dus it take for a insurance company to send a new fone?
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as my question is
my phone got stole and i filled in the claims form and sent it out today
how long will it take for the insurance company to proces my claim and send a new fone??
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Posted: 2004-07-07 17:42:13
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How should we know? Are we your insurance company? Why dont you ask them.
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Posted: 2004-07-07 17:44:13
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because u or sumone who reads this might hav had their fone stolen and there for will know rufly how long it takes!!
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Posted: 2004-07-07 17:48:48
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@chaser81 what a nice comment... @p9 have u been on the police aswell?
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Posted: 2004-07-07 17:57:15
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ya i went to the police they gave me a crime referance number, then i foned up tmobile who blocked the fone and sim card after that i foned the insurance company and they sent out a claims form
i filled it in and sent it off today
i was just wondering how long it takes
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Posted: 2004-07-07 18:00:15
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The way of fixing such things is different in every countries. The police should search for it, lets say 30 days long. If no success, the ins co starts the action to get u a new one. U know, they have to wait for the police, cos on that way ebody could say, i lost my fone, get me a new one. The procedure has a tradition. And there is another thing. Is the fone ready to deliver by the brand itself. Many threads here are reporting out of stock stories. On the paper u got from the police, any info of it?
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Posted: 2004-07-07 18:11:36
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I had to wait 4 months once!Homecare Insurance=Pain in the ass!
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Posted: 2004-07-07 20:29:25
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Residentevil Posts: > 500
Whenever an insurance is involved it takes a looooooooooong time. Because they don't want to pay and save interest, when delaying the case.
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Posted: 2004-07-07 21:15:21
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In my experience Had to wait three months then they (Abbey) offered to replace my handset with an inferior brand. I now pay £5 extra monthly to Orange as they will replace my handset immediately with the same model. .
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Posted: 2004-07-07 21:21:46
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If you are in the U.K and you have a genuine claim your insurance company will probably wait at least 28 days as they will say this is to allow for the impossible scenario of your phone just "turning up" or "being found", but after that it is a case of them getting one of their reps to send a phone out no probs! If you haven't got your phone in 30 days phone your agent and tell them that if they don't get your claim sorted then you will lodge an official compliant with the General Insurance Standards Council (GISC). Failing that get another broker!
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Posted: 2004-07-07 21:31:51
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