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ripkord Posts: 367

Ok since we are stuck with the old firmware I reckon its time we banded together to get something done and get our phones updated like everyone else...

So who's in the same boat as me....

CDA162004/7 R4A01
Organiser R3A06

[ This Message was edited by: ripkord on 2004-07-12 21:59 ]
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Posted: 2004-07-12 18:27:32
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adthor Posts: 30

Organiser is now at R3A06
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Posted: 2004-07-12 18:49:20
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ripkord Posts: 367

Oh yeah, I mistyped that
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Posted: 2004-07-12 23:00:15
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neb187 Posts: 16

Not suggesting anything!! but i recently lost my phone on holiday - on my return i obviously made a claim from o2, and was sent a brand new UNBRANDED P900 the next day, well worth the £25 excess.
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Posted: 2004-07-12 23:09:09
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ripkord Posts: 367

I didnt insure it, I never have insured my phones
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Posted: 2004-07-13 14:18:57
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guruchill Posts: 43

Stuck in the backwater of R3A06 here too..
This is the latest reply from O2 Business Care I've had:

>>Thank you for your enquiry.

I would like to apologies for the inconvenience caused to you in this matter.

Unfortunately we do not have any dates on when this will be available but ca advise you will be in the near future.
I'm trying to escalate this at the moment - without much sucess...
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Posted: 2004-07-13 14:27:48
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tbl Posts: 287

I still don't see why SE wont let us upgrade when we have had our phones officially unbranded by an authorised service centre.

It is ludicrous that they are allowed to manipulate us in this way, for no good reason to either them or us.
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Posted: 2004-07-13 14:41:26
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ripkord Posts: 367

what? even though you can get it unbranded the update service wont let you upgrade the firmware????

WTF!?
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Posted: 2004-07-13 14:46:24
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tbl Posts: 287

Yep, mines was unbranded by Total Repair next to the airport.

Update service now won't let me update to the latest level.

They now do an IMEI check so can tell it was originally an O2 handset.

It stinks, I don't agree with it at all. Totally defeats the object of the update service.

If I took it back to TRS for an upgrade, what would they do? Give me R5B02, or the latest O2 firmware????
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Posted: 2004-07-13 15:43:35
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ripkord Posts: 367

Who knows, ring them and ask...

How much did they charge you to upgrade the firmware?
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Posted: 2004-07-13 16:27:03
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