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> How many Repairs? *UK ONLY*
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Hi Myphone the classy Moto V600 has gone for its 2nd fix from my local o2 shop back to motorola! Hmm I was wondering how many times they had to fix it before they replace it with another? Im curious to know lol :-)
This message was posted from a T68i
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Posted: 2004-07-15 03:22:30
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I doubt it's the same but with comet, they will repair an item 3 times under their insurance policies and on the 4th time they'll offer an exchange for a like or better model... Dunno bout o2 tho... So this might be pointless... Read up on o2's insurance and warrenty policies?
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Posted: 2004-07-15 11:28:34
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I had 3 T68i replacements on Orange care then a fourth and they wouldnt replace for a different phone.
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Posted: 2004-07-15 12:48:27
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haha well I hope they dont fix the prob again,that guy in the o2 shop didnt look happy that I brought it back again maybe the V600 is a total pain inda ass btw hope they give me a brandnew enn cos they have scratched the screen from the last repair :-l
This message was posted from a T68i
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Posted: 2004-07-15 20:59:14
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I'd complain about that!
All networks and shops have different policies regarding changing handset models.
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Posted: 2004-07-15 22:26:12
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I'd demand a new phone if they damaged your screen when it was in for repair!
This message was posted from a P900
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Posted: 2004-07-15 22:30:10
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I told the o2 shop that it was scratched from the lastime so that guy puts a plastic protector on it if thats removed and more scratches r on it im gunna go mad btw myphone was only a mth old when it went for repair when i get it back its lookin like 6mths old :-( I didnt really notice the marks till i got home but busy with work gave me no time to go back and complain!!! Just hope my phone is ok when it comes back be even betta if I got a brandnew enn or maybe another handset of my choice lol :-D
This message was posted from a T68i
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Posted: 2004-07-16 00:52:05
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You can find your legal rights here:
http://www.tradingstandards.gov.uk/consumers/consumers.cfm
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Posted: 2004-07-16 01:23:55
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Thanks BRERA. I'll take a look at that when im online ;-)
This message was posted from a Z200
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Posted: 2004-07-16 04:07:49
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Uup forgot bout dis thread :-) anyhow got myphone back few weeks ago motorola replaced the led on the front cos that was faulty, they also updated software ;-) however few more scratches :-l also the other day i notice a crack on the front of the phone near where the hinge is ive only just noticed it :-l now im bit pisst of maybe its time to get intouch with moto what u lot think? :-)
This message was posted from a T68i
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Posted: 2004-08-20 03:35:36
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