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p900hodge Posts: 2

The touch screen on my p900 stopped responding about a month ago so I sent it away to be fixed.

After three weeks I got it back (they said that they replaced the screen and installed some software) only to find that the touch screen works but the jog dial doesn't respond now!

Can anybody suggest anything, I don't want to send it away and be without it for another month!
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Posted: 2004-07-22 16:54:47
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a_p_a_n_d_e_y Posts: 308


Since its their fault sending you a bad set...
insist for a standby unit while you send it to them.

btw... who are they?

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Posted: 2004-07-22 16:56:51
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p900hodge Posts: 2

Mastercare through The Link. I've sent phones back before and they've been fine, but P900 parts are difficult to get hold of apparently.
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Posted: 2004-07-22 16:59:34
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jep900 Posts: 107

mastercare are fine when it comes to p900s,i drove over mine and got a new one within two weeks,all 8 of my phones are done through the link n mastercare,they include 3 p900s t610 v600 t39 p800 and 2 6310is.
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Posted: 2004-07-23 00:39:00
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