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Spawney Posts: 116

Hi all, i sent an email to Vodafone Regarding the Branding and MP3 Features.. i am pleased to report the following responce.
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Dear Ian

Thank you for your email.

We have been informed that there is a planned software release for this phone however it is not yet available through Vodafone.

Please enquire again shortly

If you require any further assistance, please do not hesitate to contact us.

Kind Regards,

Janet
Customer Management

Vodafone Limited

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It gets us that little bit closer! and as i raised the issue of the MP3 capability maybe they changed this in the update? i have replied to them asking this.
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Posted: 2004-09-08 17:40:02
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MikLSP Posts: > 500

I think u may be gettin ur hopes up to soon there mate. They said they're planning a f/w update but surely if it was going to enable MP3 they'd have told u so. But, we shall see
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Posted: 2004-09-08 20:00:00
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bart Posts: > 500

never trust vodaphone. do they expect they can make it up with releasing new software that will alow MP-3? people have bought there K700 monhts ago, and thx to vodaphone they can't use the MP-3 function.
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Posted: 2004-09-08 20:13:19
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Aldrew Posts: 283

I've had a couple of replys on this matter(see below). If we all keep complaining they'll have to sort it out. ___________________________________________
Dear Mr Collins,

Many thanks for your email.

Unfortunately the MP3 has been disabled at present due to copyright
laws. You will find over the next up and comming months that the service
will become availble via Vodafone live where you'll be able to download
a variety of music to the handset.

Hope this clears up the matter.

Karl Rowberry
Vodafone Customer Care
___________________________________________
Copyright laws. Idiot's. I would be happier if I could even use to MP3 the phone came with. That ring ring ring one is great.

My latest reply is them asking me to call them, so much more enjoyable moaning at some one one the phone rather than email.
___________________________________________
Dear Mr Collins,

Thank you for your mail.

In order to get further information relating to the issue of MP33
ringtone on the Sony Ericsson handset please contact our Helpline on 191
from a handset or 08700 776655 (Payt)/ 08700 700191 (Contract) and choose
option 4 then 2.

Kind Regards,

Richard Mollison
Customer Operations. Vodafone Limited.
___________________________________________

I'll let you all know the out come.



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Posted: 2004-09-09 11:36:12
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