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I got a brand new K700i today, I inserted my Genie sim card with £7 credit and 200 more free texts to go and about 250 free wap minutes too.
I went onto the o2 site, got my gprs settings sent to me, saved them, connected to gprs and it started charging me!! When I got off i had no money left, in fact when i press #10# to see how much I had, it said '-0.18' and now I cannot use my free text messages because of this. What has happened??
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Posted: 2004-09-09 21:46:55
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did u set it to use o2 wap, and not any other wap connection as i think u dialed another operators wap, ie preinstalled ones.
phil
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Posted: 2004-09-09 21:56:22
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I set it to use o2 wap GPRS. Looked through the connection manually and they are all fine, exact the same connections as I had on my old phone and my old phone let me have the 300 free minutes. Is there a way of being able to use my free texts on the K700i until I top up again?
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Posted: 2004-09-09 21:59:22
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Also, how the hell can you get £-0.18???? I changed my sim to my old phone and checked my balanace and got that coming up again! It has never happened to me before so why is it happpening now?
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Posted: 2004-09-09 23:47:31
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you used to use gsm dialup for free mins, you got sent the gprs settings which is chargable (you should get 1mb free though) you would have to use nearly 3mb to use £7 credit so its not that, email or ring o2 is the only thing you can do to get an answer.
[ This Message was edited by: Rob_B on 2004-09-10 13:19 ]
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Posted: 2004-09-10 14:18:16
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it's quite easy to eat through gprs on the k700 DUE to the very capable nature of the browser. have you been visiting www sites rather than simple wap? i notice also on some accounts o2 have been taking credit in full 1meg chunks for gprs instead of pro rata. regardless of your balance as long as you top up each month you get your free gprs and text to use.
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Posted: 2004-09-10 16:34:07
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you should best call O2 and not ask us
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Posted: 2004-09-10 16:38:05
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@dragonunleashed
wow, you're a helpful guy aren't you?? What's the point of a forum if people can't ask questions? If you don't have an answer, why not just keep quiet?
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Posted: 2004-09-10 17:08:22
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Hi,
The reason why you were charged was because with the O2 Online sim card you get 300 WAP GSM minutes and not GPRS as GPRS you will only get charged how much data you recieve. So by you connecting via WAP GPRS you would of been charged for what you recieved.
Hope this helped
Any more questions just ask
Tony
O2 Retail (UK)
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Posted: 2004-09-10 23:24:51
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Could you please post the o2 Genie settings for o2 Wap GSM?
Heres what I see when I'm on the o2 Wap GSM settings on the K700i:
Connect using: O2 WAP GSM
Internet Mode: Http (you also have a chouce of WAP)
Use Proxy: Yes
IP Address: 193.113.200.195
Port Number: 8080
Username: o2wap
Password: password
Are these correct?
[ This Message was edited by: celtic mad on 2004-09-11 15:21 ]
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Posted: 2004-09-11 16:20:57
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