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Hi all, I was wondering whether it was just me just having trouble downloading the firmware for the P900. I have a WinXP running SP2, McAfee AntiVirus&Firewall and tried to download from the web site to update my firmware to R5B02. But all it says is Unknown Error. I tried emailing support but when you click on the submit button nothing happens and when it did manage to get through I got a response from Sony Reps to keep checking back as it was being fixed..that was about a month ago. I have also tried disabling the firewall and antivirus but it still say the same thing...
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Posted: 2004-09-27 21:22:50
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baseballfanz Posts: > 500
when I try to upgrade my firmware, it just say something like "trying to find latest firmware please wait" I waited an hour and still same message.
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Posted: 2004-09-27 21:50:42
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I've experienced the same problem and it was the firewall (Norton 2004). I turned it off and then it worked fine. I think the built in firewall in XP is no problem but try to shut it down too if you have problems.
[ This Message was edited by: reuten on 2004-09-27 21:25 ]
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Posted: 2004-09-27 22:24:07
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Tried that, disabling Firewall both through McAfee and Windows Security still no joy. I've copied the JAVA script and it says this:
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Sony Ericsson Update Service
Applet version: v1.20
DocumentBase:http://www.sonyericsson.com/updateservice/nocache/P900/
FilesDir:http://www.sonyericsson.com/updateservice/nocache/P900/
start()
hf.path file=C:hf.path
InstallDir = C:Program FilesSony EricssonUpdate Service
versions should be:1.15, 1.00
install_package_version=1.15
upgrade_package_version=1.00
Installation up2date!
up2date
Action found
Exception when downloading
http://www.sonyericsson.com/u[....]../files/startjar/start140.jar
java.lang.NegativeArraySizeException
at hfstartapplet.Starter.i(Unknown Source)
at hfstartapplet.a.run(Unknown Source)
Start.jar download failed
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You reckon it has to be Sonys site, not able to find those files?
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Posted: 2004-09-28 07:39:48
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Have known McAfee firewall to butt in even if disabled... try uninstalling jus the firewall, restart n try... n make sure WinXP firewall is off too... u can reinstall the firewall after the exercise...
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Posted: 2004-10-02 05:33:16
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I had the same on a K700i. The sony rep just said "There are no problems with the service." I had the "unknown error"............ if they don't know what an "unknown error" is, I damned if I do. It's just cost me £20 for a DSS-25, and it does no more than my bluetooth or IR.....
I've tried turning off virus scanning, etc....
Sony Ericsson Update Service
Applet version: v1.20
DocumentBase:http://www.sonyericsson.com/updateservice/nocache/K700/
FilesDir:http://www.sonyericsson.com/updateservice/nocache/K700/
start()
hf.path file=C:hf.path
InstallDir = C:Program FilesSony EricssonUpdate Service
versions should be:1.15, 1.00
install_package_version=1.15
upgrade_package_version=1.00
Installation up2date!
up2date
Action found
Exception when downloading
http://www.sonyericsson.com/u[....]../files/startjar/start140.jar
java.lang.NegativeArraySizeException
at hfstartapplet.Starter.i(Unknown Source)
at hfstartapplet.a.run(Unknown Source)
Start.jar download failed
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Posted: 2004-11-12 23:25:46
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Might sound stupid but none of you said anything about that: do you have the Java installed on the computer ??
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Posted: 2004-11-13 00:21:06
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baseballfanz Posts: > 500
I had problem trying to update with internet explorer. I use Opera browser and everything was done in less than an hours.
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Posted: 2004-11-13 00:28:55
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I had the same problem. It worked with Mozilla Firefox browser.
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Posted: 2004-11-15 13:44:01
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