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illusion Posts: 15

Hello,

I always get the error message "Fatal Error" if I try to run the online update service on the sony ericsson website. I get this error using Internet Explorer and Firefox. I tried to reinstall Java and the syncstation driver. I tried it with and without recharge-cable plugged in syncstation.
My configuration:
Windows XP SP2
J2SE Runtime Environment 5.0
Sony Ericsson DSS-25 (driver from SE website)
Sony Ericsson K700i

illusion
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Posted: 2004-09-28 11:45:49
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dietbrand Posts: 198

I've read about this before on esato (might try a search)
But the solution then was to uninstall J2S and use the microsoft java manager. (This is the standard java environment installed with Internet Explorer)

Hope this helps,

Dietbrand Vandenberghe

_________________
I am a bomb technician.
If you see me running...
TRY TO KEEP UP!

[ This Message was edited by: dietbrand on 2004-09-28 13:22 ]
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Posted: 2004-09-28 14:20:54
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illusion Posts: 15

Well, Microsoft Virtual Machine was removed from their website, they point all links to sun, because MS has a contract with them.

[ This Message was edited by: illusion on 2004-09-28 13:39 ]
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Posted: 2004-09-28 14:35:16
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dahlborg Posts: 8

Have you checked that the com-port for the DSS25 that is shown in the devicemangager is enabled in phone monitor?

[ This Message was edited by: dahlborg on 2004-09-28 14:38 ]
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Posted: 2004-09-28 14:39:38
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illusion Posts: 15

yes, I can sync my mobile with Outlook and can transfer data...all using syncstation
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Posted: 2004-09-28 20:13:06
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dietbrand Posts: 198

Quote:
On 2004-09-28 14:35:16, illusion wrote:
Well, Microsoft Virtual Machine was removed from their website, they point all links to sun, because MS has a contract with them.

[ This Message was edited by: illusion on 2004-09-28 13:39 ]


Have you tries IE's install on demand?
Uninstall J2SE and then head over to a site that requires java. IE should automatically download and install it (just check in your browser settings that install on demand is activated).

DIetbrand
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Posted: 2004-09-29 09:16:45
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illusion Posts: 15

I deinstalled sun java and used the in-built java in internet explorer...same error message
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Posted: 2004-09-29 19:27:26
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Sobreira Posts: 10

I got the same problem
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Posted: 2004-09-30 13:37:57
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bigpete1 Posts: 3

Yeah i tried the k700i software update today and after it downloads the files to the pc it then says fatal error before starting to update the handset.
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Posted: 2004-09-30 13:52:15
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Lembo Posts: > 500

I know this won't help everyone but I had the same problem a few days ago but I'd installed the wrong driver (or windows did)

As the first post said
make sure you have Sony Ericsson driver from SE website

Desk Synchronisation Stand DSS-25
http://www.sonyericsson.com/s[....]3_2&zone=ps&lm=ps1_1&pid=10161

or any others
http://www.sonyericsson.com/s[....]e=pp4_1&zone=pp&lm=pp4&cid=113

....also make sure firewalls are turned of and that you download the right java VM

http://www.java.com/en/download/windows_automatic.jsp




[ This Message was edited by: Lembo on 2004-09-30 13:56 ]
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Posted: 2004-09-30 14:53:58
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