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msa Posts: 167

after installing many appz which I shouldnt do I restarted the phone and it didnt start again.. it just reaches when you enter the phone code and then displays the SE logo and thats it!! how can I do a master reset? or at least disable some programs from running in the startup
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Posted: 2004-10-11 20:32:43
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MikLSP Posts: > 500

Did you install them on the Duo as you should? If so try removing it to see if the phone will start without it.
If you have filled up the internal memory you may have a problem. It needs a certain amount of free space to boot up properly
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Posted: 2004-10-11 21:04:00
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msa Posts: 167

I tried removing the duo.. but I installed most of them on the internal memory and it has less than 15 MB now!! it still didnt work
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Posted: 2004-10-11 21:12:00
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MikLSP Posts: > 500

15mb is plenty so lack of memory is not the problem.
Try turning it off and removing the battery for a few minutes, sometimes just powering off and on doesn't properly reset a phone
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Posted: 2004-10-11 21:20:00
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Residentevil Posts: > 500

I had my p900 doing the same thing, but for another reason. Needed to be reflashed.
Try first 10 second hold of On/Off button to shut down then on again.
Try second take battery out for 2 min.
Try third online update and if necessary online recovery mode.
Last resort send off to have it reflashed.
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Posted: 2004-10-11 21:22:45
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msa Posts: 167

I tried removing the battery for more than 5 mintues.. and tried also the turn off by holding the button for 10 seconds nothing worked.. there seems to be a trick by using the jog dial for the p800 but cant find it for p910! how can I use the online recovery? I went and tried to search for an online update but nothing was there on the SE site
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Posted: 2004-10-11 21:28:38
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vikingboy Posts: 10

This happened to me, I restarted my p910 one day and it just stuck at the SE logo. I had to obtain a new handset. Ive seen a couple of other users with this issue as well.
I dont think you can do the online reflash because there isnt anything to reflash with yet.
Perhaps a delaer could reset it for you?
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Posted: 2004-10-11 22:01:22
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dave_uk Posts: > 500

@msa

That "trick" only reveals a hidden menu, which you can only obtain when the phone is powered on properly and wouldn't be of any use to you anyway. If you have tried the soft reset, battery removal and online recovery (if this is possible yet?) then you should stop wasting time and take it to a Service Centre 'cos it's screwed!
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Posted: 2004-10-11 23:26:58
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msa Posts: 167

I've noticed that when I open the flip at the point of the phone changing from flip open mode to flip closed I can see the applications but they dissappear!
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Posted: 2004-10-12 17:24:47
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