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I phoned Orange (UK) up the other week as two of the rubber pads on my battery cover had come off thus making it very loose.
They promptly sent me a free replacement battery cover!
I'm not sure if other networks do this but thought it was quite good of Orange to provide them for free!!
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Posted: 2004-11-01 14:38:38
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Yeah i had the same problem with O2 but they sent me a whole new phone
But it had a older version of firmware so i just swapped the covers over and it works great now. No more text related squeezyness.
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Posted: 2004-11-01 15:03:22
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I wish more companies were like that. It didn't cost them much but I imagine it's worth a fortune in good will generated. I had a similar type of experience with Victorinox Swiss Army knives years ago. I wrote to them as I needed a new handle for my knife as I'd broken it through carelessness. I asked if they could do me a replacement and to quote me the cost. By return post they sent me three sets of handles (red, black and white, as I hadn't stated my requirements) with their compliments. :-D
This message was posted from a T68i
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Posted: 2004-11-01 15:07:50
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wow...do you recon they'd send me a new main blade....kinda chipped it
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Posted: 2004-11-01 15:12:51
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