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it takes 8 seconds for the screen to become active when i flip the front open on my P910i. This is doing my head in, far too slow. Is there a setting to control this?
ta
john
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Posted: 2005-01-04 20:56:13
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do you have alot of apps running as this can sometimes make the phone act sluggish.
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Posted: 2005-01-04 21:05:04
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no, nothing is running.
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Posted: 2005-01-04 21:12:38
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I have noticed it occasionally takes 2-3 seconds. I suspect the SE Desktop, or possibly Magic Launcher. Do you have either of these?
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Posted: 2005-01-04 21:29:16
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no, its a bog standard, no extra software loaded, orange P910i.
So this isnt normal behaviour then?
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Posted: 2005-01-04 21:35:51
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baseballfanz Posts: > 500
Check your pin, the one that pop up when you open the flip. Lower right-hand side, it might be stuck. I fixed someone's p900 one time with same problem.
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Posted: 2005-01-04 21:44:00
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Thanks, looks like that could be the problem. If i touch the pin with the stylus pen it can move sideways a bit and reverts to the flip closed screen. It's been slow from new a few weeks ago, so what is the best way to sort this? will orange send a replacement?
thanks for the help.
cheers
john
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Posted: 2005-01-04 22:01:37
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Seems like it is faulty, so they must replace it.
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Posted: 2005-01-04 22:08:27
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well Orange have been a complete waste of time.
Called their suport and got through to someone after 15 minutes on hold. She arsked me for the phone id number to run a test, i said no need, its a mechanical problem with the phone and any test you run wont show the problem. She insisted i give the number and gave me the code to use to get that. I couldnt get that to work, she insisted i give the number, then put the phone down!
I called again, on hold 18 minutes this time. Got a guy, gave him the number and he ran his test and said there was no fault. Duh huh, it accepts calls just the flip front is slow working due to a faulty switch.
He says sorry, it's not faulty acording to our tests so you cant have a replacement.
I ask for a supervisor as you dont understand the problem. Put on hold then get his supervisor. Go through the same conversation, she says the same thing.
I am getting a bit pissed off at this point because they are being stupid. She goes and checks with her techy team who tell her ist a software issue with the phone being slow. I tell her i have the latest software, thats not the problem, i have compared it to other P910's and they dont do this. She then says acording to our tests it not faulty.
I explain again its a physical fault on the phone and you should replace faulty goods under waranty, she says the phone can take calls, so as far as we are concerned its not faulty. I explain how its not just a phone, its got other functions such as a PDA and its not working properly. She says it is acording to us and refuses to replace it.
So i am basically told to go away and deal with sony ericsson direct as its not their problem.
Is this acceptable? i dont think so. Sony Ericsson support are shut, they work normal working hours.
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Posted: 2005-01-12 20:38:14
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My P910i was like that when I got it new, when I upgraded the firmware from the SE website it runs much much smoother, so I suggest you go and do that now if you hacent. If you have updated the firmware and it is like that then it must be some other issue.
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Posted: 2005-01-12 21:19:55
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