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Does anyone know what the hell they are playing at on o2? I know that setting delivery reports to on on my K700 fails to work on o2 just like everyone else. What I want to know is WHY?!?!?!?!
is it a SE specific issue or have o2 just blocked it to disguise the fact that half their texts never actually get through? (yes I know about typing *0# but quite frankly I shouldnt have to). I think its a SE specific issue because im sure a guy at work has a nokia on o2 and has delivery reports.
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Posted: 2005-01-17 16:35:31
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No, it's not an

specific issue. It happens on all handsets, and is a network issue. Why? Who knows!
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Posted: 2005-01-17 16:36:28
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Yep, for some reason O2 have decided not to implement delivery reports, except for the *0# trick.
I suspect that using delivery reports costs networks a small amount of money, as it involves sending either a text or message back to the sender, and O2 have decided not to spend this small amount on something that is actually quite a useful feature, skinflints!
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Posted: 2005-01-17 16:46:28
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well yes it is quite a useful feature when texts vanish into thin air like several have over the last few days (from my o2 online to my gfs o2 online payg).
that pretty much settles it then. o2 is getting dumped the second my contract is up, no SE online update service, no delivery reports........screw that!
its gonna be orange or voda im afraid, who customize their phones to crap but at least they provide a full service.
Although it seems I just use my old 7210 with my o2 sim in it, to send a text to myself with delivery reports set to on, and I have received a delivery report saying pending!! but when the text arrives i didnt get one saying delivered. However I did get a report back which is more than I get out of my k700 without using the code.
Also the delivery reports using the *0# hack arent proper delivery reports. they come through as proper texts and you dont get one saying pending when you first sent it like in proper delivery reports (so you at least know the network received it properly).
has anyone complained about it and actually got a response?
[ This Message was edited by: Ewok on 2005-01-17 16:14 ]
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Posted: 2005-01-17 16:49:54
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Why dont they just charge for delivery report? They do that here. Hence my sms option asks for the status option b4 sending.
This message was posted from a K500
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Posted: 2005-01-17 16:51:37
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@Ewok
That "message pending" delivery report is NOT a delivery report. All Nokia Phones (and i think Samsungs) will automatically add a pending message when the message is sent and delivery reports are enabled. This has nothing to do with the operator.
SE also has the Pending state too its part of the status....
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Posted: 2005-01-17 18:13:43
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so the pending thing is completely useless and is added by the phone not the network hmmmm didnt know that one. I was in the understanding that the pending means the network has received the text and is holding it awaiting delivery.
Heres the reply i got from o2 about it, ill let you guys disect it hehe
"Thank you for your enquiry.
O2-UK do support the use of Delivery Reports for text messaging. However, this is something that is supported directly on the network and not via the handset menus. As handsets are manufactured for worldwide use, some of the ‘behind the scenes coding’ on the handsets do not interact fully with the messaging technology on O2-UK. After investigation shortly after the release of the SMS service on the GSM network in 1997 we found that the delivery reports that were being requested by the handsets were returning false data. When interacting with the network , the request was being returned from the messaging platform saying “Delivered”, but in essence this meant that the message had been delivered to the platform and not the destination mobile. The solutions for this were either to a) request that phone manufacturers coded their phones to be compatible with our network messaging technology, b) replace the messaging technology on the network or c) develop a coding protocol ourselves. As Options A & B were either impractical or carried high expense, O2-UK developed a delivery report system that is built directly into the text message, rather than an ad-on request by the phone.
If you type *0# at the beginning of the text message the network will send a text message back to you once the recipient has received the message (not read the message).
The text message will contain:
The mobile number that the text message was delivered to.
Date and time of receipt.
The first few characters of the message
Hopefully this answers your enquiry."
I submitted a reply basically saying I've heard of no such problems on any handset on any other network, so either all the other networks have taken a better approach, or theres a proper standard for these reports developed since 1997 and the other networks are all using this.
[ This Message was edited by: Ewok on 2005-01-18 14:56 ]
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Posted: 2005-01-18 15:49:43
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Sounds like O2 aren't using a standard system for text messaging then, they have their own system! Interesting....
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Posted: 2005-01-18 16:07:42
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reply to my response...
"Although the handset standards have been updated, the core network technology remains the same on O2-UK. Whilst the network has increased it’s capacity to handle the demand, the messaging system has remained more or less untouched.
The *0# code does take 3 characters off the total of a message. Most handsets now do offer an ‘Extended’ SMS which allows you to link multiple messages together increasing the standard character count from 160 onwards.
With regards to other networks and their approach to messaging technology, unfortunately we are not in a position to comment as we have no access to their network systems or setup information."
Basically admitting they are using outdated technology for messaging which goes back to 1997 and this is the reason for the lack of delivery reports, and more than likely also the vanishing texts.
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Posted: 2005-01-18 17:25:19
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@ ewok
> The *0# code does take 3 characters off the total of a
> message. Most handsets now do offer an ‘Extended’
> SMS which allows you to link multiple messages
> together increasing the standard character count from
> 160 onwards.
except, using *0# does NOT work with long messages. because the way the long message is coded in EMS form.
I find this all suprising, because it seems that T-Mobile must use the same TYPE of server that O2 uses, for you can use *0# on T-Mobile(one2one) too, and in the early days, that was the "recommended" way of getting a delivery report, because some phones of the time (early ericssons/motorola) didnt support the delivery report mechanism in-built into the phone (indeed, when it started on T-Mobile in 1997, only the Nokia 8146 supported delivery reports on the phone.
Bah, typical. Thank god i am not an O2 user.
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Posted: 2005-01-18 17:49:10
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