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I've noticed i have 2 dead pixels on my P910i screen, i was wondering what people thought of me trying to claim a replacement /repair under warranty (considering i've got damage to the housing from dropping it last year !!)
Any thoughts? is it worth a claim?
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Posted: 2005-01-18 15:34:27
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phone a se service centre and ask! you never know, they might replace the screen if under warrenty
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Posted: 2005-01-18 15:36:42
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Residentevil Posts: > 500
Ask for their dead pixel policy. I am confident they replace it, because you got already two of them.
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Posted: 2005-01-18 15:40:10
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I think i'll do that, just not sure if they'll say the phone was dropped and caused the dead pixels....
Could dropping a phone do that?
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Posted: 2005-01-18 15:42:36
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no dropping the phone would cause the LCD to leak, dead pixels are more of a manufacturing fault, especially if its within a year of making it.
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Posted: 2005-01-18 15:52:37
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SE got a policy against dead pixels. Unless there is a considerable amount clustered and growing they will not replace it.
This message was posted from a K500
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Posted: 2005-01-18 15:52:55
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what constitutes a considerable amount?
i reckon 2 is a considerable amount to me, especially as 1 is right in the middle of the screen
i'll call them anyway - shy bairns get nowt!
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Posted: 2005-01-18 15:55:55
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