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Chippy99 Posts: 15

Hi,

I have an unbranded K700i with R2L001. I have successfully used SEUS before and I have been looking for a firmware update to fix a couple of annoying bugs.

This morning I try SEUS and it fails. It says this:

"There is currently no service for devices belonging to your operator.

Your device is not permitted to use this service."

Why is this happening? I don't have an operator - its an UNBRANDED phone.

Is this a temporary SEUS problem, or has SEUS written (by mistake) the wrong firmware to my phone on a previous upgrade?

I don't know what to do now. Please does anyone have any suggestions?

Thanks
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Posted: 2005-01-21 10:35:11
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masseur Posts: > 500

it happens, unfortunately. same with P series too as some of those unbranded ones can't be updated

is your CDA on the List of K700 CDAs allowing/not allowing use of SE US?
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Posted: 2005-01-21 10:39:46
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Chippy99 Posts: 15

Thanks for the info.

If this is correct, I am very pissed about it. But it does seem strange, i.e. why did it work before????????!?!?

I have used SEUS to successfully update this phone 3 times already with no problems!

Chip

EDIT: My customisation is CDA102286/17 R2A. This is on the list of unbranded phones that should *work* with SEUS!

[ This Message was edited by: Chippy99 on 2005-01-21 10:46 ]
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Posted: 2005-01-21 11:43:59
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masseur Posts: > 500

might be worth a call to SE support then and complain
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Posted: 2005-01-21 11:47:47
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619 Posts: > 500

some branded SE phones cannot be upgraded bec there is no new firmware for those branded units...

thats why its easier to upgrade- because it's available, those "generic" units.

------------------------
upgrade/reflash/debrand your SE phone with http://www.davinciteam.com just pm me

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Posted: 2005-01-21 12:04:17
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Chippy99 Posts: 15

As you will see from my first post, my phone *is* unbranded. I bought an unbranded phone, so I could use different networks and ALSO so it would be easier to upgrade the firmware. And now the bastards have blocked it.
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Posted: 2005-01-21 12:05:49
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smjohns Posts: 105

Yeah they are having problems with SEUS and as they confirmed to me "we have no idea when this will be fixed". I upgraded mine to R2AE033 a couple of weeks ago and although it seemed ok, I now get the same messages as you and I am not sure that the firmware went in ok.

I think you are best staying with R2L001 for the time as it is fairly stable and hopefully SE will fix their update service soon.

One thing that would be nice to see on their update service website is details of the current firmware being installed and some form of warning message confirming that their update service is patchy at best and may corrupt the phone. I suppose that would be a sign of weakness though so doubt we will ever see it

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Posted: 2005-01-21 12:46:12
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mojo_jojo Posts: 86

I have the same CDA code and current firmware of R2L001 as Chippy99. Same issues trying to upgrade as well so I'm going to leave it for a few weeks and try again later.
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Posted: 2005-01-21 15:49:20
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smjohns Posts: 105

If it doesn't work, you may need to send it off to a repair centre. What is your full software version? Is it R2L001 at the top and down at the bottom? Are there any error codes on our SE Update Service log file?
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Posted: 2005-01-21 16:29:26
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Chippy99 Posts: 15

Quote:
On 2005-01-21 16:29:26, smjohns wrote:
What is your full software version? Is it R2L001 at the top and down at the bottom? Are there any error codes on our SE Update Service log file?

Yes, its R2L001 top and bottom.

I don't know what you mean by "Are there any error codes on our SE Update Service log file"? Sorry I am new to all this.

The reason I want to update (BTW) is because of a *very* annoying bug in R2L001: Basically, when you scroll through the phone book, many of the numbers are wrong. Which is very annoying when someone asks you for a number and you read them the wrong one. If you make a call - or edit the details - then you get the correct number. But if you just scroll through the list, many of them are incorrect. I have reported this before. Its extremely annoying.

Chip
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Posted: 2005-01-21 17:13:36
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