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< Esato Forum Index > Sony Ericsson / Sony > GPRS, WAP, MMS and Email setup > t68 settings for pop email and gprs on rogers at&t Bookmark topic

Hi All

I have a T68i and would like it to work with my GPRS enabled subscription.

Is there any rogers AT&T user that is able to read pop3 email directly via his phone menu (and not via wap, which is already working).

If so, how is your GPRS setup? Any other helpful settings?

Thank you in advance!

/Serge

PS: Rogers AT&T does not want to help cause (read: they are clueless) they say I bought my phone separately from them.

Ericsson Canada has no local service center in Montreal and says it is up to Rogers, and they probably won't know. (they were right)

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Posted: 2002-07-12 18:32:00
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I am having similar problems with AT&T is the US. I bought an sim-unlocked T68i. I setup the data accounts and WAP profile exactly the way my T68m is setup, but it's not working.

I called customer care, but they are completely clueless. The guy had no idea what "WOP" (as he called it) was. They're telling me they can't help me because only phones purchased from them will function on their network. What a bunch of crap.

So, now I'm stuck with a nice, new T68i, but no WAP service.
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Posted: 2002-07-12 21:16:00
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I feel sorry for you guys. I mean customer service that say wop! Hmm i wonder if i go there i can say that i have a Scandinavian degree in cell phones and i want to work for you guys! Hmm is it hard to get work at AT&T?
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Posted: 2002-07-12 22:02:00
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I bought the T68i from sweden (where I currently live) for my dad in canada as a gift. Last time I was there, I must have spent 3 hours with customer support over the phone.

(it is more and more feeling like a poisoned gift... the gift that keeps consuming time

When going to a rogers AT&T shop for help and showing them the phone.. the guy said: "can I touch it?" LOL!!! He had never even heard of such phones.

Anyhow, if anyone out there has succeeded, please don't keep your success to yourself!!! Waiting desperatly!


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Posted: 2002-07-13 10:01:00
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I got this answer on alt.cellular.ericsson:


Rogers has not yet implemented pop3 email support for their gprs network (not even for their own treo! why else would you get the treo?!?). They say by september it should be up.



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Posted: 2002-07-14 09:21:00
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what is a treo?
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Posted: 2002-07-14 10:38:00
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It is sort of a mix between a blackberry and a palm pilot. You can find a picture here:



It is developed and sold by handspring.
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Posted: 2002-07-14 12:11:00
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mslac, smcclin, and all.

Unfortunately for the technically inclined and forward thinking ppl of Canada, Rogers A&T has not implemented email access (pop3 or MMS/EMS) on their GPRS servers. No none date when this will be available because the stupid IT Tech & marketing personnel has no idea what their strategy is going to be.

I used to work at the corporate head office here in Toronto at 33 BLoor street east (Jarvis & Bloor) and helped in testing their network last August till November 16 (for free, all services hehe!). Back then their goal was to just get GPRS on their phones (Motorola T193 & Timeport P7382i my test model).

Then They were going to launch the Ericsson T-39m and T-68i however they stopped just before launch (you've might've seen ads in some RadioShack, Rogers AT&T WIreless, and private owned licensed stores but they dont offer them unless privately by the owner in his "own" store) because with these phones the user can track their SMS outgoing and their time online, total data sent/received/outright total! Rogers doesn't like this because if their is a problem with their billing system, Vision21 in connection from the AOM (vision21 is what any wireless customer service rep will use on their computer to see all details services memos, changes and suspension/payment methods on your account. The AOM is what vision21 interacts with to connect directly to the cell site.IF a service is added to your cellphone account in the AOM it will not show up in Vision21 thus you will NOT be billed for it), then the customer can argue about it and WIN!

An example is the service "FIMF" or First 400 incoming minutes free; this does sound great, but unfortunately the AOM and Vision21 dont communicate properly. The AOM or the cell site cannot differentiate between daytime/nighttime minutes with FIMF on your account and thus vision21 tallies up all incoming minutes whether day or night as part of your FIMF for each month. So if you have unlimited evenings &weekends, FIMF SHOULD benefit you only during the days--which makes sense--and at nights it shouldnt matter and thus should NOT be tallied. But the AOM tells vision21 to tally the nighttime incoming first 400 minutes (remember only the 1st minute of each incoming phone call should be free--leisure pkges with ultd eves/wkends; daytime minutes should take advantage of FIMF NOT the nights) thus leaving you with no real benefit. Especially if you changed your price plan since July of 2001 and are now paying $8 per month extra for this bullshit service (if your not using digital one rate plan).

Email "might" work if your use "internet.com" instead of "goam.com" as your APN but the Primary/Secondary IP's and ports might need to be changed as well--I'm going to be trying this at the end of the month, so shhhh! Also, Email directly to any device is only going to work "officially" on a Blackberry (the 5810 maybe dont know), and if your using and paying mega $$ for PortagePlus service and package kit for your laptop using your phone as your modem (which "internet.com" would be the APN for accessing the HTML internet sites).

Hope this proves that I dont talk bullshit. dont believe me then ask customer service rep what the software their using is called==Vision21, and what the AOM is (not every rep will have access to this, especially the newbie reps, lol).

I'll keep you all posted if I get successful with GPRS for directly downloading uploading email to my phone. for now its dialup, sucks!
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Posted: 2002-07-15 06:20:00
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Thank you for your help and time in answering!

When I called the "data communications" tech support (which I believe is in toronto), the tech guy said he himself had a T-39 and everything worked... which I found very very strange. I guess he meant that he was accessing his email via wap.

I just held the new P-800 from sony ericsson in my hand a couple weeks back. If rogers does not get moving fast, they will lose the "high payers" to fido, cause the new nokias and the new P-800 have great email capabilities.
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Posted: 2002-07-15 21:26:00
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mslac,
The only way currently to view your email through Rogers AT&T Wireless GPRS device is to use the browser and scroll down from Rogers homepage and then go thru several (way to many I think) pages just to enter your email address, login, password, just to view your mail. As for security, once you logoff from WAP, or turn off your phone, the next time you logon to view your email thru WAP'n, it'll (Rogers WAP server that is) remember your settings from the first time you saved your profile. I dont like this for 2 reasons ......a) I'm spending some serious dow just to get to enter my settings then to enter them (rediculous and redundant).........b) I have NO idea or guarantee that what I've downloaded from my personal ISP email account is actually secure so that NO 1 not even rogers can see it. (there is no comfirmation or guarantee of this although the reps at IMS department will tell you that.)

mslac, by the way the IMS or Interactive Data Mobile Services department IS based in Toronto! your right, one of the employees there has a T-39m I think his name is Troy but cannot be too sure. Did they confirm the settings I gave out??!! I know they should work, and I hope that once you have My Mobile Homepage on your wireless account that your now enjoying WAP at 56kbps

How'd you like the P800?! I'd love to own one but I have no real use for it, I'm not that much of a business professional to "NEED" it but I do want one, hehe, who doesnt. Whered you get your T68i and for how much? Curious to know, if so in Toronto can you point me to the same place so that I may own a T68i as well thanks.
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Posted: 2002-07-20 03:03:00
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