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> Orange K700i can't send SMS
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I bought a new K700i on Wednesday (on PAYG) only to discover after a day of using it there is NO SMS option only MMS thus every msg i've sent since then has cost me 40p as opposed to 3p!!
I've had 7sim updates in a day and I still have the problem! Orange are now refusing to replace the phone as it's a "problem" and not a "fault".
I know my rights on this issue so i'm not after an answer on that, I was just wondering if anyone else has had this problem as I was advised by one of Oranges (more helpful) advisors, that this a known fault with a bad batch of phones!!
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Posted: 2005-01-28 16:51:03
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Try turning the phone off then on... Should sort it...
*edit*
welcome to Esato by the way....
_________________
I'll Sleep when I'm dead...
[ This Message was edited by: Burgaz on 2005-01-28 15:53 ]
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Posted: 2005-01-28 16:52:19
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Thanks for the welcome
If only it was that simple, I've turned the phone on and off after every sim update and the guy in the shop has had a go a few times as well.
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Posted: 2005-01-28 16:57:10
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Hmm.... Take it back and get a replacement then?
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Posted: 2005-01-28 16:58:35
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In write new, there are two option. 1. Text 2. Picture. If you dont have text option, then it is the phone's fault. Ask the guy to check in other phones. Insist. This option must be available. Btw, welcome.
This message was posted from a K500
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Posted: 2005-01-28 17:02:50
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You deserve a replacement m8!
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Posted: 2005-01-28 17:03:00
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As I said before there refusing too as it's a "problem" and not a "fault"
Which there (useless) tech support people supposedly know how to fix!!
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Posted: 2005-01-28 17:10:18
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Take it to SE. They will set it right for you.
This message was posted from a K500
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Posted: 2005-01-28 17:11:55
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If not, you should set them right!
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Posted: 2005-01-28 17:13:00
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i also had this problem...
ring them up...n say that u have this problem...they send u msg settings...u switch off then on....dada...it works
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Posted: 2005-01-28 17:32:01
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