>
New Topic
>
Reply<
Esato Forum Index
>
General discussions >
General
> PC problem, help if u can
Bookmark topic
EastCoastStar Posts: > 500
my friend has a problem with his computer, and i thought i would ask here, knowing i will probobly get alot of help.
he is using AIM, and every 7 minutes he says (i guess he timed it), his away message pops on for a second, with a link, and if someone clicks the link, and downloads it, they get the virus. i know everyone has heard of this before, (its a .pif file), but how do you get rid of it?? every time he opens almost anything, or tries to run norton or anything, he gets a pop up that says " Your current security settings prohibit running activeX controls on this page. As a result, the page may not display correctly." if he opens the task manager, it automatically closes also. i know a few people with this problem, and all their away message come on at the same time.
he is running XP home, but not sure which service pack, if its necessary, ill figure it out for him.
anyway, can anyone help??
--
Posted: 2005-02-09 03:48:01
Edit :
Quote
Yeah, try booting in safe mode, then run norton to catch the virus.
This message was posted from a K500
--
Posted: 2005-02-09 03:55:17
Edit :
Quote
EastCoastStar Posts: > 500
he tried... he says it freezes when he goes into safe mode...???? any other ideas?
--
Posted: 2005-02-09 04:32:52
Edit :
Quote
Try it again, this time disable every item in the startup. Use msconfig
This message was posted from a K500
--
Posted: 2005-02-09 04:39:27
Edit :
Quote
EastCoastStar Posts: > 500
use msconfig in regular mode, then reboot in safe mode??
--
Posted: 2005-02-09 04:44:47
Edit :
Quote
Yes. If msconfig runs. Most probabaly it will not.
This message was posted from a K500
--
Posted: 2005-02-09 04:59:31
Edit :
Quote
EastCoastStar Posts: > 500
he said he cant even open msconfig... hes sayin this... i personally havent tried on his computer yet... any other ideas??
also... my comp used to start up so slow, and i disabled some in the startup, and it helped alot, thanks lol
--
Posted: 2005-02-09 05:03:43
Edit :
Quote
Hehe..... Now lets wait for more brains to come.
This message was posted from a K500
--
Posted: 2005-02-09 05:06:05
Edit :
Quote
EastCoastStar Posts: > 500
haha anyone else, please help!
and @govigov, thank u for ur help! ur always a big help! ur always there when anyone has a problem!
--
Posted: 2005-02-09 05:07:42
Edit :
Quote
Can he launch internet explorer and go on the net?
--
Posted: 2005-02-09 05:10:53
Edit :
Quote
New Topic
Reply
