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customised Posts: 2

Hi,

Has anyone else experienced problems with the character sets supported by the T68i when picking up emails?

Sometimes my phone will pick up the headers despite being set to pick up both headers and text. Other times it collects the headers but displays "Unsupported character set" in what should be the body of the email.

I also own an R380e and by comparison, this is a far better email client than the T68i. It has yet to complain about character sets or fail to return me the body of the email. I've even done a short test to see where the problem lies. I picked up the same email from the same account using both devices. The T68i screwed up and the R380e didn't.

Does anyone have any ideas how I can fix these problems in the T68i before I decide to revert back to using my R380e (I'm a heavy email application user)?

customised
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Posted: 2002-07-16 14:46:00
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hardleysecure Posts: 5

I've also got a strange problem with a T68i - got 2 email accounts setup, Virgin and T-email. When you send an email to "me@virgin.net" and connect using the Virgin GSM data account it sends and recieves correctly.

But when using the "me@t-email.co.uk" and the T-Mobile GPRS Data connection it always says "send failed" and when recieving, where the text should be you get "unsupported character set"

I have also cross-checked the problem by using the same SIM in a Nokia 7650 - which works correctly using both email accounts and both the Virgin GSM and T-Mobile GPRS Data connections.

I have checked, re-checked several times to make sure all the settings are the same between both handsets - and I believe they are, although if anyone has any suggestions, please let me know !

It seems as if the T68i handles a GPRS data connection differently and re-formats or corrupts the email contents - as the header information is normal and readable.

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Posted: 2002-10-02 12:47:00
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