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Xelos Posts: 7

Hi,

After reading all those positive comments, I also bought the HBH-30, but I have a problem with it.

Everything works expect my speech comes out garbled at the other end. I do understand the other end with no problem.

Link for an example

I hope I don't have a faulty one, because I'm from Belgium and ordered it in the UK, I'm afraid of the warranty issues...

any help is appreciated.


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Posted: 2002-07-16 22:29:00
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fernando Posts: 47

Is this the first bluetooth headset you use with the T39? This post was posted from a WAP device
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Posted: 2002-07-16 23:07:00
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Xelos Posts: 7

Yes it is.

I have two collegues with T39m's too, I see them today I will try it with theirs and let the result know.
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Posted: 2002-07-17 07:30:00
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Xelos Posts: 7

So I did some more tests with two other T39m, all with the same result. But after some testing more I found the problem, when I used it in the car to call someone, the call was perfect (according to the correspondent).

The only thing that is common with the two locations are the cordless phones. At home I have a dect phone and at work I have one too, the computers was discarded as problem because I home I did the test in the garden.


So know I can start using the headset as normal.
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Posted: 2002-07-17 23:10:00
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Merkur Posts: 311

Are DECT cordless phones supposed to work on the same freqency as Bluetooth?
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Posted: 2002-07-17 23:17:00
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hundu Posts: 1

Which software version you have on headset?
I have second, first was with soft R2B and have same crackle noises, second unit have version R2C and no noises.
Phone is R520m and R4A008

Hundu
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Posted: 2002-07-22 18:49:00
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bart Posts: > 500

i think you have a broken hbh-30.ericsson told me that they tested the HBH-10 and HBH-15 i defirent rooms and alsow if there was any interfirence of a radio, dect phone, mobile phone's, ...
there was no problem whit the dect phone's so i think you'rre HBH-30 is broken.
what colour does your T39 have?
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Posted: 2002-07-22 19:39:00
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Xelos Posts: 7

Some update from my phone, I have a ice cap blue version. I have version R2K on my phone, my one collegue had R2M and the other collegue sometime R4... (I don't remember)

They all had the same problem, one thing that is common too is the wireless network. At home and at work we have a 802.11b wireless network.

In the coming week I'll try to experiment without 802.11b and/or dect. Will keep you posted.
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Posted: 2002-07-23 07:46:00
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c96sthl Posts: > 500

802.11b or Wi-Fi is using 2.4Ghz like Bluetooth?

That could be the only reason for it but this should not happen as HBH-10,15 and 20 would be the best product tester on the interference between Wifi and Bluetooth.

BTW, isn't that ericsson giving world wide warranty to Europe user?

I am from Asia and they are giving local warranty so I won't be ordering the headset from expansys etc...
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Posted: 2002-07-23 15:28:00
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bart Posts: > 500

if you are using WIFI then its normal that you have some probs whit it.
do you like that colour are would rader have an other colour like that dark blue colour
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Posted: 2002-07-23 19:43:00
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