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luisfigo Posts: 5

HI,

I´m from México, last week i bought a SE T-610, it included a SIM CARD, so when i arrived to my home, i charged the phone 10 hours (as they advice me when i bought it), then i could used it very well (it was the first time i was knowing and browsing my phone, when then my phone got freeze, the only part that is funciontional a this time is the keypad(numbers) and the Power On button(you can´t turn OFF the cellular by the button, you have to remove the baterry) and the Volume buttons.

The freeze includes the joystick, which i can´t use it(it seems that it´s not included in the phone), also the 4 bottoms that are around the joystick button, so i can´t access any menu option of the phone.

You turn ON the phone and there´s no problem with the sim CARd, the phone detects the network signal(TELCEL) and everthing it´s ok, except that the only functional part of the phone it´s keypad(numbers). The only way i can turn off my phone it´s by removing the baterry.

I was reading something about master reset, who can explain me how can i reset my phone, and tell me the advantages and disadvantages of doing that.... does this solve my problem?

Can anyone explain me what´s happening??, how can i get my phone to work 100%, any ideas or suggestions?, sorry for my lack of english, hope you could understood me,

Thanks!

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Posted: 2005-02-15 08:27:05
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xed10 Posts: 67

try master reset..

I do not encourage it if your phone works fine.. but as for your situation it is a must then..
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Posted: 2005-02-15 14:10:29
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CrackerJack Posts: > 500

Your phone is brand new. Take it back and ask for a new one. Why bother fixing it? Less head aches, right?
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Posted: 2005-02-15 14:22:19
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govigov Posts: > 500

Get your phone exchanged. You got a bad piece. They must exchange it for you. This message was posted from a K500
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Posted: 2005-02-15 14:25:03
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WildWeasel Posts: 10

Yep send it back mate.

[ This Message was edited by: WildWeasel on 2005-02-25 13:43 ]
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Posted: 2005-02-25 14:43:14
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