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< Esato Forum Index > General discussions > General > K750 out on 02 - do yourself a favor and stay away from them! Bookmark topic

I've got my K700 last August on 02 just because Orange customised the phone and I did not like that.
There is the worst system there can be on 02 monthly contracts: If you want to find out your remaining free minutes you have to call customer services (you pay from your inclusive minutes for the call:-)) - on avarege it taking around 10-15 minutes - so your minutes are going fast, after couple of times I stopped doing that. True, there is online service to check your balances but it's not convenient to me. Another thing that 02 does not have a message delivered confirmation service so you cannot now when and if the sms has been delivered - annoying.
Please take this into account when considering 02, I cannot wait until August to change back to Orange - I never had any problems with them when I was on pay as you go.
Good luck.
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Posted: 2005-05-21 23:03:58
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I have a couple of contracts with O2 at the moment and have had absolutely no problems with them. I have always found them quite helpful. I must admit that the delivery report bit can be a bit annoying but if I need a delivery report I just put *0# at the start of the message to get a report.
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Posted: 2005-05-21 23:14:21
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That's what the Outgoing calls timer is for on your phone!! You reset it at the start of your billing cycle and then you know exactly how much you've used. No calls to Customer Services required!

Or as you say, you can easily log-on to your Online Billing, which gives you a full itemised listing of calls even if you don't pay for itemised billing.

And finally, its common knowledge that on O2 *0# at the start of any text message gives you a received notice.
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Posted: 2005-05-21 23:16:52
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but there's nothing wrong with the actual phone though. you just don't like the service
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Posted: 2005-05-21 23:18:31
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I have 2 O2 contracts and both are also fine. Bt the delivery trick, do u put it b4 the numba its goin 2 or at the start ov the actual msg? Cheers
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Posted: 2005-05-21 23:20:08
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Start of the msg
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Posted: 2005-05-21 23:24:03
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cud this be a scam to try and get people from not buyin out all the k750 in th shops??? (cuz thats wat it looks like)
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Posted: 2005-05-21 23:39:02
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Quote:
On 2005-05-21 23:39:02, marik wrote:
cud this be a scam to try and get people from not buyin out all the k750 in th shops??? (cuz thats wat it looks like)



No.
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Posted: 2005-05-22 00:17:34
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I have got 4 o2 accounts and I have no problems at all! I choose 02 because I could dial 0845 and 0870 nos with the inclusive minutes and it give me the freedom to use my phone in HK with a different networks SIM card. ( Their contract phones are always unlocked ) Their customers service department is getting better too! o2 would always be my first choice mobile networks!
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Posted: 2005-05-22 00:34:51
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I have been with them since the days of Genie with 2 contracts and never had an issue. plus they gave me 1 k750 today and will give me another (the wifes) in about 10 days time. did the same with k700i last year.
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Posted: 2005-05-22 00:35:18
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