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< Esato Forum Index > General discussions > Non mobile discussion > Urgent please someone i need urgent advice. Calling all computer experts. Bookmark topic

Hi, Please some help me out. I went to switch on my computer tonight and it has frozen on the Windows XP start up screen. I have tried starting from safe mode and from last configuration but both a failure, it just reboots. :-( Its really worrying me because i have many photos and tunes and files that are important and i have not yet backed them up. Please i need URGENT help. It is a 4 month old Mesh computer, i have a Recovery CD but i dont want to use it incase i loose all my files. AHHHHH. Please help This message was posted from a WAP device
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Posted: 2005-05-31 23:21:25
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try going into the bios and make sure the first boot device is the cdrom drive. then re install xp by putting in the cd. i am no expert and dont know the exact problem but thats what i would do. something has failed during startup imo

dude_se
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Posted: 2005-05-31 23:26:57
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Thanks for that. If i boot from the recovery CD it asks to set up Windows on the selected item. Will this delete my personal files on my computer? In my computer manual it says to back up, but i cant back up! Will i loose my information if i reinstall? This message was posted from a WAP device
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Posted: 2005-05-31 23:35:41
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if you reinstall xp it should be fine. only if you do a clean install it will erase everything. if its the same os then it should reinstall without deleting everything. im QUITE sure on this (99%)

dude_se
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Posted: 2005-05-31 23:43:00
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back the boat up.. is it an XP cd or a RECOVERY CD.

You'd best check the documentation with your recovery cd's if its not a straight windows CD, most of them will wipe your files, games, everything and setup your desktop/laptop the same way it was on the day you took it out of the box.

If you have a mate with an XP cd handy, you could borrow it (make sure it is the same version ie home cd for home, pro cd for pro) and then just refresh the system files by doing a repair. (You will need to know your windows key for this)

Doing a repair will keep your files how they are but refresh all the system files incase one has corrupted.

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Posted: 2005-06-01 00:00:40
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Its a Mesh Recovery CD. Not an original Windows CD. I do not know anyone with an original CD. Will probably take it to the local shop to see if they can help out. Dont really want to send it back to Mesh. Dam this, it worked good last night. This message was posted from a WAP device
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Posted: 2005-06-01 00:08:33
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@dude_se

Not really true, you have to select "repair installation" otherwise it'll ask you to format or quickformat the partition that all his tunes are on...

Nick
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Posted: 2005-06-01 00:10:19
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if you had a boot disk that would be good. try pressing f8 as soon as you switch it on and keep pressing it and whilst its booting up it may let you go into safe mode before crashing. should work.

dude_se
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Posted: 2005-06-01 00:10:39
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Quote:
On 2005-06-01 00:10:19, nickorooster wrote:
@dude_se

Not really true, you have to select "repair installation" otherwise it'll ask you to format or quickformat the partition that all his tunes are on...

Nick



yeah true. i knew that but i cant be bothered to explain in detail. i recently re installed my xp. i formatted though because of big problems

dude_se
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Posted: 2005-06-01 00:20:46
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I reinstalled windows on 1 pc last week, but by mistake chose install without format and documents were there. You can also set up another windows on different partition (d: or such) if you have one. You'll also be able to choose whether you want to delete data on that partition or not. After you back up the data, do a clean install. This message was posted from a T610
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Posted: 2005-06-01 02:10:07
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