Esato Mobile
Sony Ericsson / Sony : Accessories : K750i with HCB-300 problem
> New Topic
> Reply
< Esato Forum Index > Sony Ericsson / Sony > Accessories > K750i with HCB-300 problem Bookmark topic
Page123>

DaveC Posts: 5

Is anyone aware of difficulties with the car kit and K750i? Both my wife and I had Nokia phones, and had Nokia bluetooth car kits. I replaced my phone with a K750i and it would not work at all with the Nokia car kits, so I have just had both professionally replaced with HCB-300s. The pro's advice was Nokia-Nokia works fine, but for any other combination always get SE car kits, specifically HCB-300, as they are the best.

My wife's Nokia phone works perfectly in both cars. My K750i seems to be ok, but the person at the other end cannot hear anything. It is almost as if the microphone is not working, but I know it is because the Nokia phone is ok. Are there any known issues? I am surprised a new Sonyericsson phone does not work with an existing, fairly new Sonyericsson car kit. Am I overlooking something? I have upgraded the firmware on my unbranded K750i with no problems at all. Thanks for any suggestions.
--
Posted: 2005-06-24 12:13:38
Edit : Quote

sahajesh Posts: 25

Hi,

I've got both working fine, phone firmware is R1J002 (branded O2).

Sahajesh
--
Posted: 2005-06-24 15:55:03
Edit : Quote

Grimslade Posts: 464

Mine works fine with that combo.
--
Posted: 2005-06-24 19:09:24
Edit : Quote

DaveC Posts: 5

Well it's cooked for 4 days and now all is well. Can't explain it, but at least it's working. Perhaps the day it was fitted was just a bad day.
--
Posted: 2005-06-27 00:32:55
Edit : Quote

carkitter Posts: > 500

@Dave C

Welcome to Esato!
The " pro's " advice you got was spot on.

--
Posted: 2005-06-27 09:46:12
Edit : Quote

marskar Posts: 12

I have also a problem with HCB-300. Sometimes it wont connect to the phone (restart hcb-300 and all works great). Sometimes when I call, I can talk to the person about 5 secs and then both the microphone and the speaker is falling out.. this happen quite often to me, too often!

I'm going to call SE and ask if this is a known problem.. P.S: I have the latest firmware, I think the problem is the HCB-300. Can it be upgraded too??

My nokia phone (6630) works perfectly with hcb-300.
--
Posted: 2005-06-27 13:11:19
Edit : Quote

carkitter Posts: > 500

I would agree.
If a customer presented me with this situation, I would remove the Electronic Control Box and send it to an Authorised Sevice Centre for inspection.
It appears that the K750i can operate sucessfully with the HCB-300 but it it interesting that the HCB-700 was announced at the same time as the K750i...

_________________
The Official Rugby Topic

[ This Message was edited by: carkitter on 2005-09-01 03:17 ]
--
Posted: 2005-06-28 09:35:18
Edit : Quote

DaveC Posts: 5

An update: It doesn't work satisfactorily.
Sometimes it is ok, other times it drops out after just a few seconds. You can be having a conversation
and it just goes. The Nokia has been steady as a rock.

& btw, this was Sony Ericsson's response:

> With regards to your enquiry, to pair the HCB-300 with
> a mobile phone you have to set the HCB-300 into pairing
> mode. For that please do the following: (etc. etc.)

Why they should think it is not paired I don't know.
--
Posted: 2005-07-03 14:39:49
Edit : Quote

carkitter Posts: > 500

Quote:
On 2005-06-28 09:35:18, carkitter wrote:
...It appears that the K750i can operate sucessfully with the HCB-300 but it it interesting that the HCB-700 was released at the same time as the K750i...


Sorry, I wasn't clear in what I meant.
I meant that it appears that the K750i can be successfully paired to the HCB-300 and a Handsfree conversation can be held. In other words - it is possible in some circumstances, if not all.
I once tried to pair a Motorola V525 to a S/E HCB-30 BT Carkit but it was not possible.
There may be a software compatibility problem in some circumstances between the K750i and the HCB-300, I don't know, the K750i is barely available here. I'll ask around.

Edit: I've been thinking...
When you suddenly loose the bluetooth connection, what is displayed on the phone screen? Is the carkit transferring the sound to the phone? Are you aware of the POWERSAVE function in the K750i BT menu? Does switching Powersave off make a difference? If you press the ANSWER button on the HCB-300 remote, does the sound transfer back to the carkit?

Let me know if any of these help or not.

_________________
The Official Rugby Topic
http://www.esato.com/board/viewtopic.php?topic=93881

[ This Message was edited by: carkitter on 2005-07-04 14:20 ]
--
Posted: 2005-07-04 14:31:08
Edit : Quote

DaveC Posts: 5

For the benefit of those searching these pages with similar experiences I have had a more sensible answer from Sony Ericsson today (5 Jul):

> Thank you for contacting the Sony Ericsson Call Centre.

> With regards to your enquiry, we are sorry that you
> have had this problem. Sony Ericsson will be releasing
> a software update which will improve the
> Bluetooth functionality of the phone. You will be able
> to update using the USB cable that came with the
> phone.
> We will contact you to tell you that when the update
> is ready to be downloaded.

Edit: @carkitter:
Thanks for the suggestions. I can't remember what's displayed on the phone, but I don't think it is being transferred back to the phone because the person at the other end should then hear a bit of background noise (or me shouting "hello, HELLO, are you still there?"). Powersave function is off, and always has been. I'll do some experimenting and get back.

BR
DaveC




[ This Message was edited by: DaveC on 2005-07-05 20:22 ]
--
Posted: 2005-07-05 21:13:24
Edit : Quote
Page123>

New Topic   Reply
Forum Index

Esato home