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Hello

My Set up...

K750i R1L002
O2 online contract (original genie sim)

PROBLEM 1 - I have sent myself the settings via the SE website and also tried via o2 site - sent O2 active - had to select K700 as they did not have K750i listed.

Nothing works, no e-mail, can't send mms, can't get on internet.

E-mailed customer services and they sent full instructions for settings - follow them to a T, went over them again three times - all my settings are as they should be and yet still nothing works apart from sms.

Called customer service and they advised to send text "active" to 2020 - got settings, installed but still no joy. Help Please.

PROBLEM 2 - O2 are also trying to sank me. When I signed up to genie many years a go I was getting unlimited free text. I tried to check my tariff online the other day but due to mine being so old it so no longer available online. E-mailed CS and they replied advising that I have a LIMITED number of free texts per months (everything else about the tariff is the same). I don't think I have any documents to prove I should have UNLIMITED texts as this was all set up online. Any advise please?

PROBLEM 3 - After connecting my phone to pc via usb cable, once I have disconnected, after about 5 mins, my internet connection doesn't disconnect but simply freezes - i.e downloads stop, can't access webpages etc. Advise?

PROBLEM 4 - I've loaded a number of games and for some reason certain games only display on a quater or half of the screen? Is they any way to change the res so that it display in full screen?

Please help

[ This Message was edited by: dupfold on 2005-07-21 13:45 ]

[ This Message was edited by: dupfold on 2005-07-21 13:46 ]

[ This Message was edited by: dupfold on 2005-07-21 13:48 ]
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Posted: 2005-07-21 14:39:49
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I don't have all the answers, but I'll try. O2 well... can't say anything about that. The K700i settings will not work on the K750i. Why browsing on the pc hangs I don't know. Does everything else work? Or only the internet explorer hang (when you press ctrl, shift, esc, look at prograns and it says: program is not responding). Last issue, most games you download and the are not specifically for the K700 or K750 than the resolution is lower than the resolution of the screen.
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Posted: 2005-07-21 14:53:30
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problem 4. In games highlight the ones that are small. then go to more,screen size, change that to 128*160 or 176*208 think that should make them fit the screen. Worked on my K700, but haven't tried it on the K750 as all the gamse I'm using fit properly.
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Posted: 2005-07-21 15:32:02
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ok problem 4 solved - thank you.

Problem 1,2,3 still remain - please help.
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Posted: 2005-07-23 15:47:06
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i have a k750i and have exactly the same problem!!..tried getting settings as you did from se and o2 but neither worked!! can only send texts and picture messages!!....its really p*****g me off!! yet for some strange reason i had a browser message sent from o2 extras for some wallpapers etc if i click on the go to is flaming works i can then use the net!!!...very strange!!...so now i'm using my v3 instead.....and guess what??? i've got the same bloody problem with that as well coz its o2!!!!!
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Posted: 2005-07-24 01:40:37
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at least you can send picture messages - I can't even do that! O2 suck big time - tried to get customer service to help and it would seem they need help themselves!

Now I just hoping someone on the forums can help, please let me know if you find a solution.
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Posted: 2005-07-24 01:56:27
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Dupfold. im on that same very old BT GENIE tariff as you are;
firstly if you have sent the setting to your phone the dial-up number is probally that new enn all current o2 users have.. make sure your's is 915000 if you need any more settings help PM me i'll be glad to help you with the setting I have off my P910i
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Posted: 2005-07-24 03:13:45
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You can't GPRS or MMS on the Genie tariff, at least never been able to get them to provision it on mine. That's right isn't it?

On my newer S700 O2 tariff it's all going pear shaped at the moment. Still getting charged for voicemail calls made in inclusive minutes, even though they admited I shouldn't and now MMS has stopped working.

I think they're going seriously down the pan with customer service technical advice too.
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Posted: 2005-07-24 15:16:47
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Please relate to this site: http://www.filesaveas.com/o2wap.html

GPRS will not work with BT GENIE, nor will MMS.. I asked them yrs ago about those, they simply state if you want these you have to upgrade your contract


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Posted: 2005-07-24 18:27:26
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ok thank guys - at least wap is working now.

For those with the old BT Genie sims (£10.00 a month), do you get unlimited free texts or 600 free texts per month?
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Posted: 2005-07-24 19:21:29
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